Cassandra Padula
The Villages
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
13
13
years of professional experience
Work History
Sales Associate
Orangetheory Fitness
The Villages, FL
11.2025 - Current
- Delivered exceptional customer service, enhancing member experience and retention through personalized engagement.
- Assisted in onboarding new members, providing guidance on fitness programs and studio protocols.
- Maintained cleanliness and organization of the studio, ensuring a welcoming environment for all members.
- Collaborated with team to implement promotional campaigns, driving membership growth and community engagement.
- Utilized point-of-sale systems to process transactions accurately and efficiently during peak hours.
Facilities Supervisor
Leaf Properties
Kansas City, MO
11.2024 - 10.2025
- Provided guidance for janitorial staff and event plans.
- Worked within budget guidelines to accomplish routine repairs, maintenance and special projects.
- Helped select, schedule and oversee contractors.
- Directed teams handling roofing, paving, lighting and other updates to facility.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Conducted regular facility inspections to identify repair needs or improvements.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
Cafeteria Manager
Calvary Lutheran Pre-school
Kansas City, MO
07.2024 - 03.2025
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
Bartender/Food Service Worker
Hyatt Hotels Corp
Kansas City, MO
10.2023 - 07.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
First Watch
Phoenix, AZ
04.2017 - 09.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Aquatics Director
Sonora Lifeguarding
Phoenix, AZ
03.2019 - 09.2020
- Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs.
- Tracked, organized, and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Implemented and maintained safety standards and deployed first aid, CPR, and other emergency management services.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
Production Assistant/Assistant Technical Director
Nexstar Broadcasting Group
Panama City, FL
02.2015 - 04.2017
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse filming areas to support operations.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Operated camera, lighting and grip equipment to use during production process.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Lifeguard Supervisor
Shipwreck Island Waterpark
Panama City, FL
02.2013 - 08.2016
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Scheduled, coordinated and conducted in-service training for over 200 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Directed and oversaw maintenance records and incident reports.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Scheduled 80 lifeguards to provide adequate coverage of pool areas during operating hours.
Education
High School Diploma -
A. Crawford Mosley High School
Panama City, FL05-2011
Skills
- Work order management
- Maintenance scheduling
- Space planning
- Facilities management
- Expenses tracking
- Food and supplies ordering
- Safety and health precautions
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
Timeline
Sales Associate
Orangetheory Fitness
11.2025 - Current
Facilities Supervisor
Leaf Properties
11.2024 - 10.2025
Cafeteria Manager
Calvary Lutheran Pre-school
07.2024 - 03.2025
Bartender/Food Service Worker
Hyatt Hotels Corp
10.2023 - 07.2024
Aquatics Director
Sonora Lifeguarding
03.2019 - 09.2020
Server
First Watch
04.2017 - 09.2022
Production Assistant/Assistant Technical Director
Nexstar Broadcasting Group
02.2015 - 04.2017
Lifeguard Supervisor
Shipwreck Island Waterpark
02.2013 - 08.2016
High School Diploma -
A. Crawford Mosley High School