Karson Martinez
Greer,SC
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
5
5
years of professional experience
Work History
Sales Associate
Stewart Security
Greer, SC
03.2023 - Current
- Maintained records related to sales for store management.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Collected payments and provided accurate change.
- Analyzed customer feedback data to recommend improvements in service quality.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Described merchandise and explained use, operation and care.
Mechanic
Benson jeep
Greer, SC
12.2021 - 03.2023
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
Manager
NAPA Auto Parts - Genuine Parts
Greer, SC
05.2019 - 12.2021
- Maintained adequate staffing to meet objectives within budget.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Created monthly reports for senior management summarizing operational performance metrics.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
High School Diploma -
Greer High School
Greer, SC06-2017
Skills
- Upselling
- Customer Needs Assessment
- Product Sales
- Troubleshooting
- Vehicle Inspections
- Work Order Management
- Mechanical Systems
- Hydraulic Repair
- Workplace Safety
- [Type] Industry Regulations Knowledge
- Documentation and Reporting
- Computerized Diagnostics
- Fluid Level Testing
- Cooling Systems
- Heavy Equipment Repair
- Grease and Lubricant Application
- Price Quoting
Timeline
Sales Associate
Stewart Security
03.2023 - Current
Mechanic
Benson jeep
12.2021 - 03.2023
Manager
NAPA Auto Parts - Genuine Parts
05.2019 - 12.2021
High School Diploma -
Greer High School
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