Cassandra Chaney Parker

• Responding to Inmates, grievance, internal and external.
• Verifying accuracy of inmates record through audits process, and other available resource, FCIC/NCIC, CCIS.
• Making recommendations of special review designation and removal or modification of existing reviews to ICT committee
• Evaluation of information gathered from various sources, such as reports, interviews, correspondences, observations, interactions, and records.
• Processing visitation applications, Informing inmates and visitors of visitation procedures, and other related activities.
• Ensuring that all eligible inmates receive gain time awards each appropriate amounts by reviewing relevant information and applying recommendations on database.

• Escort store manager to his/her car after closing of store.
• Secures premises and personnel by patrolling, monitoring surveillance equipment, and access points.
• Performed and Investigates security breaches, incidents, and other alarming behavior.
• Completes reports by recording observations, information, occurrences, and surveillance activities.
• Secure all exits, doors and windows.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices

• Conducted assessments of foster homes and children under care.
• Interviewed client, parents, foster parents, school officials and other related parties to fully understand child's individual needs.
• Assist in implementing treatment goals to ensure that health, nutritional, educational, social and recreational needs of youth are net.
• Provide care for abused and neglected youth that have been placed in foster care.
• Organizing with transportation arrangements to appointments.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

1997 - 2001

• Schedule patient's appointments Verify medical insurance and process co-payments. File patients' paperwork correctly in order. Office.
• Connected callers with appropriate professional, department or business.
• Trained and mentored new PBX operations employees.
• Created and maintained company phone directory with current extensions and staff information.
• Searched relevant directories to find contacts, business address, and personal information for customers and employees.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Provided clerical support to company employees by copying, faxing, and filing documents
• Restocked supplies and submitted purchase orders to maintain stock levels
• Corresponded with clients through email, telephone, or postal mail
• Kept reception area clean and neat to give visitors positive first impression

• Analyst's medical records file for completions in a timely manner per hospital policy.
• Distribute medical charts to appropriate departments within the hospital
• Processed medical records requests from outside providers according to facility, state, and federal laws.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service provider.
• Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
• Maintained patient records systems by archiving, scanning and indexing important documents and files.
• Analyzed complex medical records to identify discrepancies in accuracy and completeness

• Process birth certificates on all newborns, code emergency records
• Analyzed medical records charts for accuracy and completeness and compliance with department policy.
• Observed confidentiality and safeguarded all patient-related information.
• Distribute medical charts to appropriate departments within the hospital
• Ensure patient charts, paperwork, and reports are completed in a timely manner.
• Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Processed medical records requests from outside providers according to facility, state, and federal law