Cassandra Perez
Hot Springs,Arkansas
Summary
Driven Legal Assistant with over eight years of experience in various fields of law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action.
Overview
15
15
years of professional experience
Work History
Legal Assistant
Hurst Law Group
05.2015 - Current
- Prepared and drafted correspondence and legal pleadings, contracts, and other documents.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances, deadlines, and depositions for multiple attorneys.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Receptionist
Hurst Law Group
07.2014 - 02.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Insurance Agent
SeniorcareUSA
02.2014 - 07.2014
- Secured life and medical insurance policies to qualified prospects over the phone and provided agent services to clients.
Engagement Coach
Accent Marketing Services, LLC
03.2013 - 02.2014
- Responsible for managing all aspects of inbound/outbound customer service/sales program
- Included assisting, developing, managing, and supporting Engagement Specialists, and ensuring program goals are met.
Team Lead
ACCENT Marketing Services LLC
09.2009 - 03.2013
- Responsible for overseeing the daily operations of customer service team to include monitoring daily processes, handling escalated issues, assisting assigned manager, and providing quality assurance assistance.
Combat Medic
Army National Guard
07.2008 - 10.2010
- Completed training in basic combat, rifle marksmanship, and emergency medical assistance.
Education
Coursework Completed including: Business Management and Administation Information Systems Business Law Studies Word/Excel -
University of Arkansas, Some College
Little Rock, ARCertification, Emergency Medical Technician Received certification as EMT-Basic - undefined
National Park Community College
Hot Springs, ARSkills
- OFFICE SKILLS:
- Superior telephone etiquette
- Fine time management skills
- Adequate filing experience
- Database & Records Management
- COMPUTER SKILLS:
- Reports, Spreadsheets, and Presentations
- Data Entry
- Windows Systems, MS Word, MS Excel, MS PowerPoint, Outlook
- OTHER SKILLS:
- Legal Document Preparation
- Case Management
- Assisting Legal Professionals
- Ability to De-escalate
Timeline
Legal Assistant
Hurst Law Group
05.2015 - Current
Receptionist
Hurst Law Group
07.2014 - 02.2015
Insurance Agent
SeniorcareUSA
02.2014 - 07.2014
Engagement Coach
Accent Marketing Services, LLC
03.2013 - 02.2014
Team Lead
ACCENT Marketing Services LLC
09.2009 - 03.2013
Combat Medic
Army National Guard
07.2008 - 10.2010
Coursework Completed including: Business Management and Administation Information Systems Business Law Studies Word/Excel -
University of Arkansas, Some College
Certification, Emergency Medical Technician Received certification as EMT-Basic - undefined
National Park Community College
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