Cassandra Perkins
San Francisco,CA
Summary
Dynamic Community Engagement & Outreach Coordinator with a proven track record at Maternal, Child & Adolescent Health-SFDPH. Expert in health education and patient advocacy, successfully developed outreach strategies that increased program participation by 30%. Adept at fostering partnerships and engaging diverse communities to enhance access to vital health resources.
Overview
26
26
years of professional experience
Work History
Community Engagement & Outreach Coordinator
Maternal, Child & Adolescent Health-SFDPH
San Francisco, CA
09.2016 - Current
- Designed flyers, brochures, newsletters, and other materials to advertise programs or services offered by the organization.
- Provide Community education services
- Meet with representatives of the local community, professional organizations, and social agencies to inform them of available resources, treatment programs, and to elicit their cooperation and support.
- Participated in planning meetings with internal teams regarding upcoming outreach initiatives.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Organized and managed community events to promote awareness of organization's services.
- Fostered community outreach by coordinating rapport-building events to liaise with community members.
- Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
- Assisted in developing strategies for assessing effectiveness of outreach efforts.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
Housing Case Manager
Tom Waddell Urgent Care -SFDPH
San Francisco, CA
01.2008 - 08.2016
- Advocated for clients to resolve medical or personal crises.
- Compiled monthly reports detailing program outcomes and successes achieved through case management efforts.
- Developed outreach strategies to engage homeless individuals living in encampments or shelters into supportive housing programs.
- Participated in various committees related to homelessness prevention initiatives within the community.
- Transported patients safely to social activities and doctors appointments.
- Educated clients on options to assist in making informed decisions.
- Assessed client eligibility for rental subsidies such as Section 8 vouchers or other government funded programs.
- Mediated disputes between tenants and landlords when necessary to ensure a successful tenancy.
- Remained up-to-date on all relevant policies governing subsidized housing programs.
- Collaborated with partner organizations to coordinate services for clients experiencing homelessness or at risk of becoming homeless.
- Advised tenants of their rights under local landlord tenant laws and regulations.
- Assisted clients in locating appropriate affordable housing options based on their income and other criteria.
- Provided crisis intervention services during emergency situations.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Provided referrals to community resources such as rental assistance, public benefits, legal services, employment programs.
Outreach Specialist
Maternal, Child & Adolescent Health-SFDPH
San Francisco, CA
06.1999 - 12.2008
- Served as a liaison between the organization's leadership team and members of the public.
- Participated in meetings with stakeholders from diverse backgrounds to discuss potential partnerships and collaborations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Health education around HIV/STI
Education
Some College (No Degree) - Health Sciences
City College of San Francisco
San Francisco, CA01-2026
Skills
- Health assessment
- Patient advocacy
- Community outreach
- Program evaluation
- Interpersonal communication
- Health education
- Team collaboration
- Crisis intervention
- Cultural competency
- Individual and community advocacy
- Community events management
- Mental health awareness
- Blood pressure screening
- Supervisory experience
- Leadership skills
- Community engagement
- Social determinants awareness
- Adaptability and flexibility
- Home visiting
- Substance abuse prevention
- Public outreach
- Health service referrals
- Problem-solving abilities
- Analytical thinking
- Reasoning
- CPR and first aid
- Public speaking
- Family planning
- Teamwork and collaboration
- Group facilitation
- MS office
- Social justice advocacy
- Vulnerable Populations Advocacy
Accomplishments
- July 11, 2023 Certificate of Honor- Board of Supervisors City and County of San Francisco -Women Support at Site F
Timeline
Community Engagement & Outreach Coordinator
Maternal, Child & Adolescent Health-SFDPH
09.2016 - Current
Housing Case Manager
Tom Waddell Urgent Care -SFDPH
01.2008 - 08.2016
Outreach Specialist
Maternal, Child & Adolescent Health-SFDPH
06.1999 - 12.2008
Some College (No Degree) - Health Sciences
City College of San Francisco