Cassandra Prashad
Manhasset Hills,NY
Summary
Ambitious third year medical student with exceptional skills in patient interviewing and assessment, supported by a strong foundation in basic sciences. Proficient in medical terminology, demonstrating the ability to navigate complex concepts with ease. Strong leadership and teamwork abilities complement a genuine passion for continuous learning and professional development. Excellent communication and organizational skills foster effective collaboration within diverse healthcare teams, ensuring optimal patient care and outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Support Administrator
Northwell Northshore University Hospital
Manhasset, NY
12.2021 - 09.2022
- Coordinated patient scheduling and managed appointment logistics to enhance operational efficiency.
- Streamlined medical records management processes, ensuring compliance with healthcare regulations.
- Assisted clinical staff with administrative tasks to improve workflow and patient care delivery.
- Developed training materials for new hires, fostering knowledge sharing and onboarding effectiveness.
- Implemented electronic health record updates, enhancing data accuracy and accessibility for clinical teams.
- Maintained strict confidentiality of sensitive patient information in accordance with HIPAA guidelines, preserving trust within the clinic environment.
- Supported clinical staff by ensuring timely access to accurate information, improving overall patient experiences.
Practice Office Associate
Northwell Health
Garden City, NY
07.2019 - 12.2021
- Completed daily logs for management and physician review.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Communicated with outside facilities for scheduling tests or surgeries.
- Reviewed and maintained charts for completeness and compliance with EMR guidelines.
- Followed-up and documented patients' condition after surgery or other invasive procedures.
- Escorted patient from waiting area to triage area, ranging from patients with full to limited mobility.
- Verified or obtained referral numbers or authorizations for upcoming appointments.
- Scanned prescriptions and reports into Athena database.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Kept office equipment operating by troubleshooting breakdowns, performing preventive maintenance and coordinating repairs.
- Proofread documents and correspondence for accuracy and completeness.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Administrative/ Accounting Assistant
Retail Wholesale And Department Store Union
New York, NY
06.2011 - 06.2019
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
- Maintained accurate and complete documentation for all financial department procedures.
- Reported financial data and updated financial records in ledgers and journals.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Worked closely with bankers to prepare paperwork.
- Created PowerPoint presentations for work safety classes.
- Managed 500+ pieces of mailings for work events.
- Handled member contribution checks and accounts.
- Book conference sessions and organized events.
- Maintained the main switchboard by answering phone calls about main events.
- Entered figures using 10-key calculator to compute data quickly.
- Monitored status of accounts receivable and payable to facilitate efficient processing.
- Balanced reports to submit for approval and verification.
Administrative Assistant
Unit 7
New York, NY
05.2009 - 09.2009
- Composed internal memos and external correspondence for senior management, and reviewed all documentation to eliminate errors.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Education
High School Diploma -
Long Island City High School
Long Island City, NY2013
Bachelor of Science - Psychology/Biology
Brooklyn College of The City University of New York
Brooklyn, NY01-2020
M.D. -
American University of Anguilla School of Medicine
Skills
- File and database management
- Regulatory compliance
- Data processing
- Data entry
- Bookkeeping
- Budgeting
- Data and statistical analysis
- Lab testing and reporting
- Safe specimen handling
- Quality control guidelines
- Documentation requirements
- Lab equipment maintenance
- Equipment maintenance
- Sharp critical thinker
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved unfavorable issues which led to more favorable results in both accounting and Biology field.
Certification
- Atlantis Fellowship
- This was a 50+ hour shadow ship that I completed abroad in Italy, January 2018.
- I stood front line and watched neurosurgery, shadowed a nephrologist and worked in a sterilized infectious disease laboratory.
- Scribed for emergency room doctors.
- Attended hands on seminars about CPR, heart murmurs and dialysis.
Timeline
Clinical Support Administrator
Northwell Northshore University Hospital
12.2021 - 09.2022
Practice Office Associate
Northwell Health
07.2019 - 12.2021
Administrative/ Accounting Assistant
Retail Wholesale And Department Store Union
06.2011 - 06.2019
Administrative Assistant
Unit 7
05.2009 - 09.2009
High School Diploma -
Long Island City High School
Bachelor of Science - Psychology/Biology
Brooklyn College of The City University of New York
M.D. -
American University of Anguilla School of Medicine