Cassandra Ray
Edison,NJ
Summary
Dynamic Team Manager with a proven track record at Panera Bread for 2 years, excelling in employee relations and operational excellence. Skilled in enhancing productivity through effective scheduling and coaching, while fostering a customer-focused environment. Achieved significant improvements in client satisfaction and team performance by implementing strategic task delegation and training initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Manager
Panera Bread
01.2023 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Increased client satisfaction with timely project delivery and consistent updates.
- Established team priorities, maintained schedules and monitored performance.
Cheerleading Coach
John P. Stevens High School
09.2022 - Current
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
Education
John P. Stevens High School
Edison, NJSkills
- Customer focus
- Employee scheduling
- Influencing skills
- Operational excellence
Certification
- CM - Certified Manager Certification (ServSafe Certified)
Timeline
Team Manager
Panera Bread
01.2023 - Current
Cheerleading Coach
John P. Stevens High School
09.2022 - Current
John P. Stevens High School
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