Cassandra Reese
Arlington,TX
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Driven individual, offering many years of experience. Seeking new position with opportunity to offer exceptional customer service. Highly-motivated employee with desire to take on new challenges. Has a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Flight Attendant
Frontier Airlines
Dallas, TX
06.2023 - Current
- Cooperated with pilots and crew members while performing duties on board the plane.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Adhered to company policies regarding security measures and protocol at all times.
- Provided assistance to disabled passengers when necessary.
- Kept cabin neat, clean and professional in appearance.
- Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
- Worked with air marshals, airport security, and ground personnel to remove unruly passengers.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Server
BJ's Restaurant & Brewhouse
Laguna Hills, CA
03.2021 - 05.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
El Toro High School
Lake Forest, CA05-2020
Skills
- Emergency Response
- FAA Regulations
- Flight safety
- Customer Service
- Emergency Procedures
- Company culture and values
- Cleanliness and sanitation
- Relationship Management
- Training and coaching
- Administrative tasks
- Professional Appearance
- Conflict Mediation
- Strong Work Ethic
- Sales expertise
- Public Speaking
- Marketing
- First Aid
- Emergency Care
Affiliations
- hiking
- animal rights enthusiast
- Beach lover
- Travel
Languages
Spanish
Limited
Timeline
Flight Attendant
Frontier Airlines
06.2023 - Current
Server
BJ's Restaurant & Brewhouse
03.2021 - 05.2023
High School Diploma -
El Toro High School
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