Cassandra Reyes
Port Richey,FL
Summary
Assistant manager with extensive experience in retail operations, specializing in team supervision and inventory control. Proven track record of enhancing workflow efficiency and boosting customer satisfaction. Dedicated to maintaining a clean and safe environment for staff and customers alike.
Overview
5
5
years of professional experience
Work History
Cleaner Supervisor
shawndra milligans
New Port Richey, Florida
05.2022 - 11.2026
- Trained new staff on cleaning procedures and safety protocols.
- Managed inventory of cleaning supplies and equipment for effective operations.
- Coordinated schedules for cleaning staff to optimize workflow efficiency.
- Assisted in resolving customer complaints regarding cleanliness issues promptly.
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
Assistant Manager
Circle K
Port Richey, Florida
01.2023 - 10.2025
- Supervised daily operations and staff activities in a fast-paced convenience store.
- Managed inventory levels and organized product displays for optimal customer access.
- Coordinated employee schedules to ensure adequate coverage during peak hours.
- Resolved customer inquiries and complaints, ensuring positive shopping experiences.
- Conducted regular inspections of store cleanliness and safety compliance standards.
- Collaborated with management to develop training materials for ongoing staff development.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Implemented quality control measures to uphold company standards.
- Created and managed budgets for travel, training, and team-building activities.
Caregiver
southern bell
Tarpon Springs, Florida
06.2024 - 02.2025
- Assisted clients with daily living activities and personal care needs.
- Administered medications and monitored client health conditions regularly.
- Coordinated transportation for medical appointments and social outings.
- Communicated effectively with families regarding client well-being and care plans.
- Maintained a clean and safe environment for clients at all times.
- Documented client progress and care activities in daily logs accurately.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Education
Fivay high school
FloridaSkills
- Staff training
- Safety protocol
- Inventory management
- Quality control
- Customer service
- Team coordination
- Schedule coordination
- Team supervision
- Problem solving
- Attention to cleanliness
- Budget management
- Retail operations
- Money handling
- Medication administration
- Personal care assistance
- Client documentation
- Meal preparation
- Conflict resolution
- Time management
- Client transportation
- Safety awareness
- HIPAA compliance
Timeline
Caregiver
southern bell
06.2024 - 02.2025
Assistant Manager
Circle K
01.2023 - 10.2025
Cleaner Supervisor
shawndra milligans
05.2022 - 11.2026
Fivay high school