Cassandra Richards
Portland
Summary
Motivated biology graduate with hands-on laboratory training and a strong commitment to accuracy, safety, and quality. Brings proven reliability, organization, and time-management skills developed in fast-paced work environments. Eager to begin a career as a Medical Laboratory Scientist I and contribute dependable, detail-focused work in a clinical laboratory.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Server
Mitr Ping Yang Thai Kitchen
Portland
10.2025 - Current
- Maintained cleanliness and organization of dining areas for guest comfort.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Black Cow Burgers & Fries
Portland
09.2025 - Current
- Provided friendly and attentive service to enhance customer dining experiences.
- Took accurate food and drink orders from patrons in a fast-paced environment.
- Managed cash register operations, processing payments efficiently and accurately.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Followed safety and sanitation protocols to maintain a safe work environment.
Server
Hamaknockers BBQ
Crawfordville
07.2023 - 08.2025
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Followed health safety guidelines when preparing and serving food products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Barista
Aroma Joes
Waterville
05.2022 - 07.2024
- Prepared and served a variety of coffee beverages and snacks.
- Maintained cleanliness and organization of the coffee shop environment.
- Assisted customers with menu selections and recommendations.
- Operated espresso machines and coffee brewing equipment efficiently.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Customer Service Associate
Hannaford Supermarket
Waterville
10.2020 - 05.2022
- Assisted customers with inquiries and resolved issues promptly.
- Provided feedback to management on service improvements and customer needs.
- Handled cash register operations accurately during peak times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Education
Bachelor of Science - Biology
Thomas University
Thomasville, GA05-2025
Skills
- Laboratory techniques
- Data analysis
- Customer service
- Team collaboration
- Problem solving
- Time management
- Clinical laboratory practices
- Specimen processing and accessioning
- Microscopy and slide analysis
- Microbiology techniques
- Molecular biology (PCR, gel electrophoresis)
- Quality control and documentation
References
References available upon request.
Certification
First Aid Certification
Timeline
Server
Mitr Ping Yang Thai Kitchen
10.2025 - Current
Server
Black Cow Burgers & Fries
09.2025 - Current
Server
Hamaknockers BBQ
07.2023 - 08.2025
Barista
Aroma Joes
05.2022 - 07.2024
Customer Service Associate
Hannaford Supermarket
10.2020 - 05.2022
Bachelor of Science - Biology
Thomas University