Kaitlyn Shockey
Philadelphia,PA
Summary
Scientist with proven track record in research and development. Skilled in data analysis, experimental design, and advanced laboratory techniques. Strong focus on team collaboration and achieving results. Known for adapting to changing needs and delivering impactful solutions.
Overview
7
7
years of professional experience
Work History
Server
Landmark Americana
05.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Remote Tutor
Varsity Tutors
02.2022 - Current
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Jr. Scientist of the Life Sciences
West Pharmaceutical Services Inc
09.2022 - 03.2023
- Established strong relationships with industry partners by participating in collaborative projects that aligned with mutual objectives effectively.
- Enhanced laboratory efficiency through implementing new protocols and procedures for streamlined processes.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Designed experiments using appropriate controls and variables, resulting in valid conclusions being drawn from collected data.
- Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
QC Technician
PhytogenX
09.2021 - 03.2022
- Increased accuracy in testing results through regular maintenance and calibration of laboratory equipment.
- Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
- Contributed to customer satisfaction by promptly addressing quality-related issues, resolving complaints, and providing technical support as needed.
- Collaborated with cross-functional teams to achieve goals related to product quality, safety, and process optimization.
- Conducted verification tests on raw materials received from suppliers to ensure they met company specifications before use in production processes.
- Documented quality control procedures and record-keeping practices, ensuring a comprehensive archive of data for future reference and analysis.
- Helped uncover and fix production problems in order to reduce overall defect rates.
Team Member
Saxbys Coffee
02.2021 - 09.2021
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
Student Researcher
The Academy of Natural Sciences of Drexel University
09.2020 - 03.2021
- Collaborated with fellow researchers, fostering a productive team environment that accelerated project completion.
- Completed designated tasks with efficiency and accuracy in order to support research objectives.
- Conducted literature reviews to stay informed on current trends and developments in the field, bolstering research relevance.
Crew Member
Dunkin' Donuts
06.2017 - 09.2020
- Worked front counter, drive-thru and other areas.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Intern
Signature Building Systems Of PA
06.2019 - 09.2019
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Collected, arranged, and input information into database system.
Education
Bachelor of Science - Biological Sciences
Drexel University
Philadelphia, PA09-2024
Skills
- Strong Work Ethic
- Chromatography
- Molecular Biology
- Laboratory techniques
- Research and experiments
- Safety processes and procedures
- Assay development
- Research methods
- Cell Culture Techniques
- Hypothesis testing
- Laboratory equipment functions
Timeline
Jr. Scientist of the Life Sciences
West Pharmaceutical Services Inc
09.2022 - 03.2023
Server
Landmark Americana
05.2022 - Current
Remote Tutor
Varsity Tutors
02.2022 - Current
QC Technician
PhytogenX
09.2021 - 03.2022
Team Member
Saxbys Coffee
02.2021 - 09.2021
Student Researcher
The Academy of Natural Sciences of Drexel University
09.2020 - 03.2021
Intern
Signature Building Systems Of PA
06.2019 - 09.2019
Crew Member
Dunkin' Donuts
06.2017 - 09.2020
Bachelor of Science - Biological Sciences
Drexel University
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