Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Cassandra Richerson

Council Bluffs,IA

Summary

Hi! My name is Cassandra, and I am an enlisted Soldier in the Iowa National Guard, my current job within the military is a Combat Medic. While I am here, and not in training, I would love to give back to my community. I am organized and motivated and eager to apply myself, whether it is time management and organizational skills in various environments. I am seeking entry-level opportunities to expand skills. I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Enlisted Soldier

Iowa Army National Guard
Council Bluffs, IA
03.2023 - Current
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
  • Developed expertise in small arms use, care, and accountability.

Server

Village Inn Pancake House
Council Bluffs, IA
12.2021 - 05.2023
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Addressed complaints to kitchen staff and served replacement items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided excellent customer service to ensure satisfaction.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

High School Diploma -

Papillion La Vista Senior High School
Papillion, NE
05-2021

Some College (No Degree) - Biomedical Sciences

Northwest Missouri State University
Maryville, MO

Skills

  • Complaint Handling
  • Inbound and Outbound Calling
  • Product Knowledge
  • Call Management
  • Complaint Resolution
  • Retail Marketing
  • Problem-Solving Abilities

Affiliations

  • Reading
  • Fitness
  • Nutrition

Certification

  • CPR certified
  • NREMT qualified

Timeline

Enlisted Soldier

Iowa Army National Guard
03.2023 - Current

Server

Village Inn Pancake House
12.2021 - 05.2023

High School Diploma -

Papillion La Vista Senior High School

Some College (No Degree) - Biomedical Sciences

Northwest Missouri State University

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Cassandra Richerson