Cassandra Rios
Glen Cove
Summary
Results-driven educator with expertise in customer service and office management. Streamlined operations to enhance client satisfaction and support student growth. Developed age-appropriate curricula and conducted assessments, fostering positive classroom environments and mentoring new teachers to ensure effective communication with students and families.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Teacher/Teacher's Assistant
Harbor Child Care
Glen Cove
03.2023 - 04.2026
- Developed engaging lesson plans tailored to diverse learning styles, enhancing student engagement and learning outcomes.
- Fostered positive relationships with students and families through strategic communication, improving overall classroom environment.
- Implemented age-appropriate curriculum aligned with state standards to support student learning.
- Conducted regular assessments to monitor and evaluate student progress and development.
- Organized activities that promoted physical, mental, and social development, contributing to holistic child growth.
- Trained and mentored new teachers on best practices in early childhood education.
Veterinary Assistant
Locust Valley Veterinary Clinic
Locust Valley
02.2022 - 09.2022
- Assisted veterinarians during examinations and surgical procedures to ensure efficient operations.
- Prepared and maintained medical instruments and equipment for optimal functionality.
- Restrained animals during examinations or treatments using appropriate techniques based on species size and temperament.
- Managed patient intake by updating medical records and histories to support accurate treatment.
- Provided compassionate care to animals in clinic settings and throughout recovery periods.
- Informed pet owners on best practices and post-treatment care to enhance animal well-being.
- Coordinated inventory of supplies to maintain availability for daily operations.
Front Desk Coordinator
Sono Bello
New Hyde Park
08.2021 - 03.2022
- Streamlined front desk operations to ensure seamless guest check-in experiences.
- Coordinated appointment scheduling to optimize client access to consultations and procedures.
- Implemented office procedures that enhanced front desk efficiency and client satisfaction.
- Assisted patients by providing accurate information about services and procedures.
- Handled phone calls, efficiently directing inquiries to appropriate departments to streamline communication.
- Responded to customer inquiries via phone, directing them to relevant personnel promptly.
Bookkeeper
Sorenson Lumber
Glen Cove
11.2014 - 08.2021
- Managed accounts payable and receivable for Sorenson Lumber operations, ensuring timely processing of financial transactions.
- Processed accounts payable and receivable transactions, contributing to improved cash flow management.
- Recorded daily financial transactions accurately in accounting software.
- Prepared monthly financial reports for internal review to support decision-making.
- Reconciled bank statements regularly, enhancing data accuracy and integrity.
- Assisted in payroll processing while maintaining secure employee records.
Cashier /Dog Groomer
Petsmart
Glen Cove
09.2019 - 11.2019
- Informed customers about pet care products, fostering responsible pet ownership and informed purchasing decisions.
- Assisted customers with product selection, delivering knowledgeable recommendations for optimal choices.
- Resolved customer inquiries and issues, ensuring satisfaction through professional and attentive service.
- Processed transactions accurately using point-of-sale systems and cash registers.
- Operated cash register efficiently, processing payments through various methods including cash and credit cards.
- Organized checkout areas to streamline transactions and improve overall customer experience.
Education
High School Diploma -
Glen Cove High School
Glen Cove, NY06-2018
Skills
- Lesson planning and curriculum development
- Student assessment and classroom management
- Teacher mentorship and client communication
- Appointment management
- Customer service
- Veterinary assistance and attention to detail
- Animal restraint and equipment maintenance
- Nail trimming and canine behavior
- QuickBooks proficiency and invoice processing
- Sheet balancing and bookkeeping
- Accounts receivable and cash flow management
- Customer relationship management and animal handling
- Patient care coordination and accounts payable
Languages
Spanish
Professional
Certification
- CPR
Timeline
Lead Teacher/Teacher's Assistant
Harbor Child Care
03.2023 - 04.2026
Veterinary Assistant
Locust Valley Veterinary Clinic
02.2022 - 09.2022
Front Desk Coordinator
Sono Bello
08.2021 - 03.2022
Cashier /Dog Groomer
Petsmart
09.2019 - 11.2019
Bookkeeper
Sorenson Lumber
11.2014 - 08.2021
High School Diploma -
Glen Cove High School