Mariana Capeluto

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Mail Clerk/ Mailroom Associate

Mail handling/sorting & package processing and distribution for the students of the University of Miami

Administrative Assistant/Manager/Coordinator

Opening Claims, Entering data into de system, Scheduling appointments for inspections, Writing and answering E-mails, Phone calls, Follow ups, Preparing Invoices, Data tracking and Managing Data Bases.

Promoting, sampling, demoing, selling and merchandising different products/liquor brands (such as wines and high spirits) in different locations (such as liquor stores, restaurants, bars, night clubs and gulf tournaments). Recapping and photos submission where mandatory required for payment after the completion of each event (On Premise and Off Premise events).

• Engaged customers with friendly demeanor and extensive product knowledge.
• Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.

Administrative Assistant/Manager/Coordinator

Opening Claims/Entering data into the system/Scheduling appointments for inspections/Writing and answering E-mails/Phone calls/Follow ups/Data tracking/Managing data bases/Preparing Invoices/Planning and preparing routing for advertising and publicity of the company.

• Sales representative for a new brand tequila
• Opening accounts (Liquor stores, night clubs, bars and restaurants) as a tequila brand ambassador
• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.

• Sampling and promoting Kapoya energy drink in different gas stations
• Engaged customers with friendly demeanor and extensive product knowledge.
• Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.

• Working with spread sheets in the computer, phone calls, promotions of the company and data base for a design company
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.

• Working with office paper work, computer (data tracker, entering data into the system for The Children Trust) and preparing the snacks for the kids in the after school program
• Accomplished multiple tasks within established timeframes.

• Customer service, sales and cashier

• Customer service, sales and cashier

• Customer service, sales and cashier

• Customer service, sales and cashier

• Customer Service, package processing and mail delivery

• Computer and office paper work
• Built and kept track of data bases to sell and promote events , travels and programs

• Dressed in costume and make-up to portray particular characters.

• Computer and office paper work
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

• Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.