Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cassandra  Salomon

Cassandra Salomon

Covington,United States

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Productive Material Handler offering [Number] years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.

Overview

10
10
years of professional experience

Work History

Materials Handler

PVH Corp.
McDonough, GA
07.2016 - 02.2022
  • Assisted warehouse staff in promoting top-level productivity and shipment accuracy.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Loaded completed orders on pallets according to delivery numbers.

Phlebotomy Intern

Kaiser Permanente
Atlanta, GA
12.2019 - 12.2019
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Identified patients using proper procedures prior to specimen collection.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Customer Service Representative

West Call Center
Tallahassee, FL
08.2016 - 07.2018
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Set up and activated customer accounts.

Production Worker

Horizon warehouse
Covington, GA
08.2023 - 11.2023
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Machine Operator Aide

Beacon Medical Group
Covington, GA
03.2022 - 07.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Provided professional services and support in a dynamic work environment.

Education

Associate of Science - Nursing

Georgia Piedmont Technical College
Clarkston, GA
06.2022

Associate of Arts - Phlebotomy

Georgia Piedmont Technical College
Clarkston, GA
08.2018

Skills

  • Credit card payment processing
  • Technologically savvy
  • Data evaluation
  • Customer relations
  • Adaptive team player
  • High-energy attitude
  • Inbound and Outbound Calling

Timeline

Production Worker

Horizon warehouse
08.2023 - 11.2023

Machine Operator Aide

Beacon Medical Group
03.2022 - 07.2022

Phlebotomy Intern

Kaiser Permanente
12.2019 - 12.2019

Customer Service Representative

West Call Center
08.2016 - 07.2018

Materials Handler

PVH Corp.
07.2016 - 02.2022

Associate of Science - Nursing

Georgia Piedmont Technical College

Associate of Arts - Phlebotomy

Georgia Piedmont Technical College
Cassandra Salomon