CASSANDRA SCHUMACHER
Medical Assistant/Receptionist
Gallatin,TN
Overview
8
8
years of professional experience
Work History
Special Registrar
Sumner County Election Commission
Gallatin, TN
01.2017 - Current
- Facilitates transitions from old to new processes, and implementation of new organizational policies
- Redirects voters to the right location to vote which helps increase voter turnout
- Identifies and guides voters through the voting process to create valid ballots which creates a better demographic of the results and successfully connects with first time voters
- Constructs, organizes, and clears polling stations before and after election days
- Provides on the job training and manages a staff of 11 poll workers
- Spends 16 hours on election days working with the public welcoming them, explaining the voting process, answering questions, and assisting people with disabilities to vote which requires excellent communication skills
Medical Assistant
Moore Life Urgent Care
Gallatin, TN
12.2023 - 12.2024
- Take and record a patient's height and weight, vital including blood pressure, pulse rate, respiratory rate, temperature, and oxygen saturation
- Conduct visual acuity testing, urine dipstick, rapid flu, strep and covid tests, throat culture and wound care, etc
- Administer oral or intramuscular (IM) medication under the direct supervision of the medical provider
- Perform next day follow-up phone calls to patients under the direction of the medical provider
- Assist the front desk staff by answering telephones, greeting patients, scheduling referral appointments, filing paperwork and updating medical records
- Clean the exam rooms between patients
- Anticipate the needs of the provider based on patient complaint and have supplies ready
- Perform drug screenings and prepare specimens to send out to lab facilities
Mentor
TN Achieves
Gallatin, TN
09.2023 - Current
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Regularly assessed progress and provided feedback to support continued development.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Provided resources to support students in achieving career goals.
- Advised students on educational, career and social opportunities.
- Assisted students in exploring and selecting career paths.
- Educated students on college admissions process and scholarship requirements.
Receptionist
Moore Life Urgent Care
Gallatin, TN
12.2023 - 11.2024
- Greet patients, families, and visitors to the facility
- Assists patients with paperwork and explains practice policies
- Telephone communication both internally and externally
- Answer phones timely and professionally
- Relay information in an accurate, concise manner
- Checks out patients, collects money, gives receipt, and balances cash flow
- Respond to requests for information from medical records files, then locate, sign out and deliver medical records requested by physicians
- File results of laboratory tests and other procedures to records
- Comply with all HIPAA regulations to maintain patient rights to privacy by not discussing privileged information outside the work area and always preserving the patients' dignity
Peer Mentor
Volunteer State Community College
Gallatin, TN
08.2021 - 05.2022
- Supported adult peers through one-on-one sessions, determining aspirations, setting goals, and working through challenges
- Shared information about student life, academic offerings, and healthy decision-making with peer mentees
- Shared resources, opportunities, and activities that support mentees' learning and development
- Met with mentees formally, informally, in person, and virtually to offer support
Timeline
Medical Assistant
Moore Life Urgent Care
12.2023 - 12.2024
Receptionist
Moore Life Urgent Care
12.2023 - 11.2024
Mentor
TN Achieves
09.2023 - Current
Peer Mentor
Volunteer State Community College
08.2021 - 05.2022
Special Registrar
Sumner County Election Commission
01.2017 - Current
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