Cassandra Scott
Pamplico,SC
Summary
Experienced claims processor at PGBA-BCBS with a strong track record in data analysis and customer communication. Demonstrated ability to handle high call volumes with precision and speed. Proficient in Microsoft Excel and adept at managing multi-line phone systems to provide top-notch service in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Claims Processor
PGBA-BCBS
04.2025 - Current
- PROCESSING CLAIMS FOR TRICARE VETERANS
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data.
Customer Service Representative
Maximus
09.2024 - Current
- Received 80 Inbound Calls on daily Basis. Process Healthcare Applications
Dispatcher
Cassie's Dispatching Company
11.2021 - Current
- Professional Dispatcher. Dispatching 18 wheelers on daily basis
Customer Service Representative
Everise
10.2020 - 07.2024
- Assisting customers with their Medicare accounts, pharmacy accounts, and bills. Received 80 Inbound Calls on daily Basis.
Customer Service Representative
Teleperformance
02.2019 - 10.2020
- Helping customers with their Healthcare accounts and needs. Received Inbound 80 to 100 calls a day. Document the conversation and saving notes.
Education
High School Diploma - undefined
Hannah Pamplico High School
Pamplico, SCSome College (No Degree) - CRIME SCENE TECHNICIAN
Purdue University
West Lafayette, INSkills
- Sales
- Communication Skills
- Computer Skills
- Microsoft Office
- Data Entry
- Multi-line Phone Systems
- Analysis skill
- Microsoft Excel
- Logistics
- Claims processing
- Crime scene processing
Timeline
Claims Processor
PGBA-BCBS
04.2025 - Current
Customer Service Representative
Maximus
09.2024 - Current
Dispatcher
Cassie's Dispatching Company
11.2021 - Current
Customer Service Representative
Everise
10.2020 - 07.2024
Customer Service Representative
Teleperformance
02.2019 - 10.2020
High School Diploma - undefined
Hannah Pamplico High School
Some College (No Degree) - CRIME SCENE TECHNICIAN
Purdue University
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