CASSANDRA ELIZABETH STEGALL
COLT,AR
Summary
Compassionate certified nursing assistant, medical assistant and phlebotomist professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 20+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity, collecting blood specimens, labeling, and storing and venipunctures. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
9
9
years of professional experience
Work History
Medical Assistant
2 Sisters Family Medical
Harrisburg, AR
08.2024 - Current
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Registered new patients into practice management software program accurately entering demographic information.
- Changed dressings on wounds to prevent infection and check for healing.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered medications under physician's supervision.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Provided assistance to medical staff in performing minor surgical procedures.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted medical staff with patient care, including taking vital signs, drawing blood, administering injections and collecting specimens.
Medical Assistant
ARCARE
Wynne, AR
04.2021 - 06.2024
- Obtain blood samples for medical testing through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens
- Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service
Hospice Aide
Kinder Hospice
09.2017 - 04.2021
- Helping patients with daily living activities
- Charting patient changes
- Traveling to patient homes to deliver supplies and make daily visits
- Employee of the year for the site and regional
Phlebotomist
Forrest City Medical Center
06.2016 - 09.2017
- Obtain blood samples for medical testing through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens
- Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service
Education
CERTIFIED PHLEBOTOMY -
ASU-NEWPORT
02.2011
CERTIFIED NURSING ASSISTANT -
EACC
06.1998
Associate of Applied Science - Nursing
ASU Midsouth
West Memphis, ARSkills
- Collection of specimens
- Phlebotomy
- Immunization administration
- Valid AR driver's license
- Restocking lab supplies
- Charting lab results
- Triaging patients
- Vital signs and patient monitoring
- Knowledge of infection control procedures
- Privacy/HIPAA regulations
- Quick problem solver
- Calm and level-headed under duress
- Prioritizing stat orders
- Patient flow management
- Preparing specimens and samples
- Venipuncture and phlebotomy
- Patient triage
- Medical supply inventory
- Direct patient care
- Prescription refills
- EKG administration
- Reliable transportation
- Lab equipment calibration
- EMR / EHR
- Medical terminology
- CPR
- Pipetting
- Patient scheduling
- Medical procedures
- Patient assessments and care
- Ear irrigation
- Conflict resolution
- Maintaining confidentiality
Timeline
Medical Assistant
2 Sisters Family Medical
08.2024 - Current
Medical Assistant
ARCARE
04.2021 - 06.2024
Hospice Aide
Kinder Hospice
09.2017 - 04.2021
Phlebotomist
Forrest City Medical Center
06.2016 - 09.2017
CERTIFIED PHLEBOTOMY -
ASU-NEWPORT
CERTIFIED NURSING ASSISTANT -
EACC
Associate of Applied Science - Nursing
ASU Midsouth