Cassandra Shelby
Indianapolis,IN
Summary
Experienced Facilities & Maintenance Director with over 15 years of expertise in managing operations, leading teams, and overseeing projects. Skilled in facility repairs, vendor management, and ensuring safety and efficiency. Proven ability to optimize team performance, build strong customer relations, and drive continuous improvement. Committed to excellence and ready to contribute to organizational success with a strong work ethic and positive attitude.
Overview
29
29
years of professional experience
Work History
Facilities & Maintenance Director
The Parks Alliance of Indianapolis
Indianapolis, IN
08.2019 - Current
- Managed facility repairs, projects, and vendor coordination to ensure safety and efficiency.
- Supported project planning, procurement, and stakeholder communication.
- Maintained operations at Indy Urban Acres Farm.
Catch the Stars Organizer
Tamika Catchings
Indianapolis, IN, IN
04.2005 - Current
- Assigned basketball officials and scheduled games to ensure smooth camp operations and fair play.
- Organized Round Robin tournaments and skill development stations to enhance player engagement and growth.
- Managed logistics and facilitated player development, fostering a positive and competitive camp environment.
Manager of Parks/Grounds
Department of Public Works
Indianapolis, IN
06.2016 - 08.2019
- Led a team of 25 laborers to complete large-scale landscaping projects and building maintenance, meeting client deadlines and quality standards.
- Maintained tools and trained team members in groundskeeping, pruning, and landscape design, fostering safe and efficient operations.
- Resolved operational challenges, streamlined processes, and delivered exceptional service while adapting quickly to new tasks.
Indy Parks and Recreation - Park Manager
City of Indianapolis Department of Metropolitan Development
, IN
09.1995 - 06.2014
- Assigned tasks, managed schedules, and motivated staff to ensure peak performance and operational efficiency.
- Resolved customer complaints and restored loyalty by addressing service issues and improving team interactions.
- Inspected equipment and facilities for safety concerns, established vendor relationships for timely event support, and provided exceptional service during flexible hours, including nights and weekends.
Education
Associate of Science - Business Administration
Indiana Business College
Indianapolis, IN05-2000
Skills
- Repair Requirements Determination
- Visual Inspections
- Department Oversight
- Materials Requisition
- Job Prioritizing
- Schedule Preparation
- Contractor Management
- Customer Relations
- Certified Pool & Spa Operator
- CDL - Class B
Timeline
Facilities & Maintenance Director
The Parks Alliance of Indianapolis
08.2019 - Current
Manager of Parks/Grounds
Department of Public Works
06.2016 - 08.2019
Catch the Stars Organizer
Tamika Catchings
04.2005 - Current
Indy Parks and Recreation - Park Manager
City of Indianapolis Department of Metropolitan Development
09.1995 - 06.2014
Associate of Science - Business Administration
Indiana Business College