Cassandra Skenandore
Las Vegas,NV - Nevada
Summary
Accomplished Store Manager with a proven track record, enhancing customer satisfaction and profitability through expert inventory control and team leadership. Skilled in problem-solving and customer service, significantly improved store operations and staff performance. Demonstrates a keen ability to motivate teams and streamline procedures for optimal efficiency and results.
Overview
8
8
years of professional experience
Work History
Store Manager
Windsor Fashions
11.2019 - 04.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Property Manager
Public Storage
07.2018 - 11.2019
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
Lead Visual Merchandiser
Forever 21
11.2015 - 05.2018
- Monitored and replenished display inventory and restructured according to available stock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Education
Bachelor of Arts - Fashion Marketing And Management
The Illinos of Institute of Art
Chicago, United States07.2018
Skills
- Customer Service
- Outstanding Communication skills
- Friendly and Positive
- Work Planning and Prioritization
- Problem-Solving
- Inventory Control
- Store Merchandising
- Customer Relations
- Operations
- Opening and Closing Procedures
- Team Building and Leadership
- Goals and Performance
- Recruiting and Hiring
- Cash Management
- Sales Expertise
- Shift Scheduling
- Bank and Safe Deposits
- Multitasking and Organization
- Loss Prevention
- Performance Reviews
- Supply Ordering
- Payroll Management
Timeline
Store Manager
Windsor Fashions
11.2019 - 04.2024
Property Manager
Public Storage
07.2018 - 11.2019
Lead Visual Merchandiser
Forever 21
11.2015 - 05.2018
Bachelor of Arts - Fashion Marketing And Management
The Illinos of Institute of Art
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