Cassandra Soto
Salinas,CA
Summary
Compassionate and dedicated Caregiver with over seven years of experience providing high-quality, patient-centered support in diverse healthcare settings. Adept at managing daily living activities, monitoring vital signs, and ensuring strict adherence to care plans. Strong communicator skilled at building deep trust with patients and collaborating seamlessly with medical teams. Committed to maintaining patient dignity, safety, and comfort while optimizing daily clinical workflows.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Caregiver
The Key
Monterey, CA
06.2019 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed individualized care plans to meet specific client needs and preferences.
- Coordinated with healthcare professionals to monitor client progress and wellbeing.
- Trained new staff on caregiving techniques and company policies to enhance service quality.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Health Aide
Maxim Healthcare
San Jose, CA
09.2019 - 03.2020
- Administered first aid and medication to students, ensuring compliance with health regulations.
- Provided mobility assistance such as walking and regular exercising.
- Provided companionship and basic emotional or psychological support and engaged student through conversation, games, and other forms of School activity.
- Assisted patient with mobility, physical therapy and exercises.
- Transported patients to and from classes, assisting with getting in and out of wheelchair.
- Developed and maintained effective communication with parents regarding student health concerns and resources.
- Collaborated with teachers, administrators, and parents to address any health concerns affecting student learning and wellbeing.
- Provided emotional support during difficult times, fostering trust and positive relationships with student.
Server
Olive Garden
Salinas, CA
08.2017 - 06.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Upsold menu items, contributing to increased sales and enhanced guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked effectively with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Managed multiple tables, ensuring timely service and guest satisfaction.
- Trained new staff on menu knowledge and efficient service techniques.
- Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
- Resolved customer complaints effectively to enhance dining experience.
Quality Control
Cal Door
Salinas, CA
08.2016 - 06.2017
- Conducted thorough inspections of finished products to ensure compliance with quality standards.
- Identified defects and implemented corrective actions to improve product quality.
- Collaborated with production teams to resolve quality issues and enhance operational efficiency.
- Utilized precision measuring tools to verify dimensions and specifications of materials.
- Developed and maintained detailed inspection reports for quality assurance documentation.
Retail Sales Associate
Savors Thrift Store
Salinas, CA
08.2014 - 07.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Assisted customers in locating merchandise and provided product information.
- Maintained store organization and cleanliness to enhance shopping experience.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Education
High School Diploma -
Skills
- Respectful and compassionate
- Bilingual communication
- First aid and safety
- Dementia care
- Behavioral management
- Special needs care
- Behavior redirection
- ADL assistance
- Client transportation
- End-of-life care
- Hoyer lifting equipment
- Reliability and punctuality
- Time management
- Problem-solving
- Customer service
- Multitasking and organization
- CPR training
Accomplishments
- Enhancing Independence and Quality of Life
- Crisis Management and Problem-Solving
Certification
- CPR Training
Timeline
Health Aide
Maxim Healthcare
09.2019 - 03.2020
Caregiver
The Key
06.2019 - Current
Server
Olive Garden
08.2017 - 06.2018
Quality Control
Cal Door
08.2016 - 06.2017
Retail Sales Associate
Savors Thrift Store
08.2014 - 07.2016