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Associate Principal Engineer

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Enrolled Agent tax professional with extensive experience at Jackson Hewitt IRS, specializing in tax preparation and customer service. Proficient in Microsoft Excel, Word, and 365, with strong skills in conflict management and compliance with IRS standards. Over 20 years of customer service experience, including 3 years in collections and 2 years in leadership roles. Expertise in emotional intelligence, policy adherence, CRM systems, and data analysis, with a focus on enhancing team performance and client satisfaction.

Highly dedicated and detail-oriented Customer Service Specialist with over 5 years of experience in customer relations, data entry, and conflict resolution. Proven track record of resolving customer issues with professionalism and integrity, contributing to customer satisfaction and company success. Skilled at managing multiple tasks in fast-paced environments, both in-office and remotely.

Experienced Accounting Professional with over 20 years of expertise in various aspects of financial management, including budgeting, forecasting, and financial analysis. Proven track record of driving cost savings and improving operational efficiency through strategic financial planning and implementation. Skilled in managing complex financial projects and leading cross-functional teams to achieve organizational goals. Adept at identifying opportunities for process improvement and implementing innovative solutions to enhance overall financial performance. Strong attention to detail and ability to analyze complex financial data to provide accurate and actionable insights for informed decision-making.

Dynamic and goal-driven professional with extensive experience at TCL Chinese Theaters, excelling in customer service and cash handling. Proven ability to enhance patron satisfaction through effective communication and teamwork. Recognized for maintaining cleanliness and organization, while efficiently managing inventory and operations to create a welcoming environment. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Experienced with customer service, supporting smooth floor operations, and maintaining cleanliness. Utilizes strong communication skills to assist and engage with customers. Knowledge of adapting to changing demands and team collaboration.

Reliable line cook with a strong focus on kitchen operations management and food safety. Committed to maintaining high cleanliness standards and delivering efficient service during peak hours.

Creative background has been developed by theory, practical experience and focused mentorship with an accomplished photographer and business owner. Dedicated photographer exhibiting true love for craft, art and science of photography process. Seasoned professional at using camera lenses, controls and composition to capture stunning results.
Consistently enhance creative insight through projects and professional workshops. Have been a successful Photographer and Videographer with a solid background working with digital cameras and lenses to produce high-quality images. Adept at using natural light and modern technology with exceptional knowledge of lighting and color theory. Collaborative with artistic eye for composition.

Very dedicated individual, respectful, and a team worker. Communication and time management are very important. Quick to problem-solving and very committed to work.

Dynamic professional with extensive experience at Bank of Saint Lucia, excelling in customer service and financial operations. Proven ability to build rapport with clients and enhance customer satisfaction. Skilled in strategic planning and analytical problem-solving, consistently delivering results that drive business growth and improve service efficiency.

Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Cassandra Southwick

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Administrative Assistant

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Bachelor of Arts - Sociology

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Administrative Assistant

Bachelor of Arts - Sociology

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