Cassandra Stauffer
Phoenix,USA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Blanco Tacos + Tequila
Phoenix, Arizona
01.2025 - Current
- Delivers exceptional customer service in fast-paced dining environment
- Advises guests on menu selections and beverage pairings with expertise
- Explains menu items, describing ingredients and cooking methods upon request
- Manages multiple tables efficiently during peak service hours
- Trains new servers on restaurant procedures and service standards
- Maintains cleanliness and organization of dining area throughout shifts
Bartender
Horse and Hyde
Phoenix, USA
11.2023 - 12.2024
- Crafted and served a wide variety of cocktails, beer and wine to patrons in a fast-paced environment
- Demonstrated extensive knowledge of mixology techniques, flavor profiles and drink specs to provide personalized recommendations to guests
- Implemented upselling strategies that enhanced sales performance
- Resolved guest complaints promptly to ensure high satisfaction levels
- Maintained cleanliness and organization of the bar, ensuring compliance with health and safety regulations
- Managed cash and credit transactions through POS system with accuracy
- Opened and closed restaurant while always following set procedures
Server/Bartender
Nori Sushi
Phoenix, USA
02.2023 - 11.2023
- Took food and beverage orders, leveraging menu knowledge for suggestive selling to enhance guest experience
- Ran food and drinks to tables in my section as well as running items for other servers
- Opened and closed restaurant, ensuring operational compliance with checklists for smooth service transitions
- Cleared and reset tables to prepare for next guests
- Created craft cocktails and poured beer and wine
- Handled all cash and credit transactions
- Engaged guests in friendly conversation, fostering a welcoming atmosphere to encourage repeat visits
Lead Scheduler
Advanced Mobile Notary
Kent, USA
10.2020 - 02.2023
- Created and maintained schedules for a team of notaries, ensuring optimal coverage and efficient use of resources
- Scheduled mobile notary appointments for clients, ensuring timely fulfillment of orders on Snapdocs
- Assigned notaries to their signings and ensured they had all correct documents in refinance or sale package
- Led team by delegating tasks and providing constructive feedback while maintaining a positive demeanor
- Served as primary contact for escrow team, notaries, and customers, addressing questions and obstacles on files
- Forwarded messages between notaries and escrow team so that communication was always professional and efficient
- Often worked overtime, ensuring that every homeowner was able to make their notary appointment so they could close by their deadline
Education
Licensure - Cosmetology
Gene Juarez
Federal Way, WA12-2014
High School Diploma -
Foothill High School
Henderson, NV06-2012
Certification
- Certified Trainer at Blanco Tacos + Tequila
Timeline
Server
Blanco Tacos + Tequila
01.2025 - Current
Bartender
Horse and Hyde
11.2023 - 12.2024
Server/Bartender
Nori Sushi
02.2023 - 11.2023
Lead Scheduler
Advanced Mobile Notary
10.2020 - 02.2023
Licensure - Cosmetology
Gene Juarez
High School Diploma -
Foothill High School