Cassandra Stevens
Summary
I am an efficient and focused professional in payroll management, known for high productivity and the ability to complete tasks efficiently. I am skilled in payroll processing, timekeeping accuracy, and compliance. I excel at problem-solving, communication, and adaptability, which facilitate seamless payroll operations.
Overview
20
20
years of professional experience
Work History
Payroll Assistant
Mv Transportation Inc.
North Las Vegas, Nevada
02.2024 - Current
- Coordinated the direct deposit setup and adjustments for employees
- Managed payroll and time and attendance systems.
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns.
- Conducted regular payroll reconciliations to identify and rectify discrepancies.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Administered payroll for large staff using various software programs.
- Processed and issued employee paychecks, statements of earnings and deductions.
- Maintained accurate records of employee time cards and attendance records.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
Teller
Wells Fargo Bank, N.A.
05.2018 - 08.2023
- Verified customers' identification to ensure compliance with laws and regulations.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Continuously updated knowledge about banking products, services, policies and regulations.
Cashier Supervisor
Albertson’s
06.2016 - 05.2018
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Lead Teller / Service Manager
Wells Fargo Bank N.A
01.2005 - 06.2011
- Balanced ATM machines, including loading of cash in accordance with bank's replenishment schedule.
- Audited teller transactions for accuracy prior to submission for processing.
- Supervised and trained team of tellers, enhancing productivity and customer service skills.
- Performed currency transaction reports for foreign currency.
- Processed transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Conducted regular audits of operational processes to identify areas for improvement.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Education
High School Diploma -
High School
Skills
- Customer Service
- Communication Skills
- Cash Handling Experience
- Payroll processing
- Investigating discrepancies
- Payroll adjustments
- Employee relations
- Data entry
References
Yarimel Santiago / 407-484-0857
Candice Campbell / 310-930-3735
Laura Corrales / 702-824-5142
Timeline
Payroll Assistant
Mv Transportation Inc.
02.2024 - Current
Teller
Wells Fargo Bank, N.A.
05.2018 - 08.2023
Cashier Supervisor
Albertson’s
06.2016 - 05.2018
Lead Teller / Service Manager
Wells Fargo Bank N.A
01.2005 - 06.2011
High School Diploma -
High School