Cassandra Suastegui-Varona
Summary
Business Administration graduate with administrative experience in higher education, focusing on billing, records management, and employee supervision. Improved processes through Lean Six Sigma methodologies, enhancing efficiency in operations and training. Proficient with Banner and Microsoft Office to support financial administration and confidential documentation.
Overview
4
4
years of professional experience
Work History
Supervisor
Barnes & Noble College
Tuscaloosa, Alabama
07.2026 - Current
- Supervised and trained employees to ensure adherence to organizational policies and operational procedures.
- Coordinated employee workflow, staffing, administrative procedures, and customer service activities to support daily operations.
- Processed transactions and maintained operational records using computerized systems and Microsoft Office to facilitate daily activities.
Student Manager, Student Accounts
Berea College
Berea, KY
08.2022 - 05.2025
- Prepared student invoices and statements, verified information, and coordinated printing and mailing of billing documents.
- Maintained student and organizational accounts; processed transactions, deposits, and account updates using Banner and Excel.
- Managed daily administrative operations including billing, financial records, correspondence, scheduling, and document preparation.
- Prepared reports, researched account discrepancies, and communicated with students and college personnel regarding account information and procedures.
- Created and maintained student schedules and organized information supporting student account activities.
- Digitized physical financial records by scanning, organizing, and electronically filing documents to improve records accessibility and efficiency.
- Printed, copied, scanned, faxed, and mailed confidential student and financial documents.
- Supervised and trained student employees, assigned work, and ensured administrative procedures and deadlines were followed.
Continuous Improvement Intern
Berea College
Berea, KY
06.2024 - 07.2024
- Contributed to a process improvement that reduced processing time by approximately 680 minutes and increased Rolled Throughput Yield by 54%.
- Standardized procedures and workflows with Lean Six Sigma methodology, collaborating with stakeholders to implement effective changes.
- Analyzed administrative and operational processes, identifying inefficiencies and recommending actionable improvements.
Education
Bachelor of Science - Business Administration, Finance Concentration, Economics
Berea College
Berea, KY05-2025
Skills
- Financial Administration
- Financial Reporting
- Recordkeeping
- Document Management
- Microsoft Excel
- Microsoft Office
- Process Improvement
- Data organization
- Team Leadership
- Banner
Timeline
Supervisor
Barnes & Noble College
07.2026 - Current
Continuous Improvement Intern
Berea College
06.2024 - 07.2024
Student Manager, Student Accounts
Berea College
08.2022 - 05.2025
Bachelor of Science - Business Administration, Finance Concentration, Economics
Berea College