Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Taitano

McDonough

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Irving Trucking Services
03.2023 - 11.2024
  • Coordinated administrative tasks for a trucking company, including managing schedules, handling correspondence, and organizing logistics for transportation services
  • Maintained accurate records of shipments, assisted in route planning, and communicated effectively with drivers and clients
  • Implemented efficient filing systems, contributing to streamlined operations and improved overall office productivity

RSOC Manager

G4S Security
11.2020 - 02.2023
  • Managed a call center with a focus on improving customer service and operational efficiency
  • Implemented effective training programs, streamlined processes, and utilized data driven strategies to enhance team performance
  • Successfully achieved and exceeded key performance indicators, leading to improve customer satisfaction and a more productive workforce

Office Clerk

DLM Services
11.2019 - 09.2020
  • Managed tax preparation documentation, ensuring accuracy and compliance with relevant regulations
  • Assisted clients in gathering required information and collaborated with tax professionals to facilitate smooth tax filings processes
  • Maintained organized records, managed appointment scheduling, and provided excellent customer service, contributing to increase client satisfaction and repeat business

Education

High School Diploma -

Kagman High School
Saipan, MP
06.2015

Skills

  • Microsoft Programs
  • Data Input
  • Project Management
  • Scheduling
  • Compliance Expertise
  • Recordkeeping

Certification

Health Insurance Portability and Accountability Act Training, Career Academy, 04/01/16

Timeline

Administrative Assistant

Irving Trucking Services
03.2023 - 11.2024

RSOC Manager

G4S Security
11.2020 - 02.2023

Office Clerk

DLM Services
11.2019 - 09.2020

High School Diploma -

Kagman High School
Cassandra Taitano