Cassandra Tate
Kissimmee
Summary
Dynamic barista with a history at Panther coffee. celebrated for a top-notch customer service- voted #1 in customer satisfaction. Expert in preparation and in latte art, blending attention to detail with an exceptional team leadership. Skills and inventory management and fostering a clean, welcoming environment. Proven ability to enchant customer service and efficiency. Learn about the history of coffee where it comes from and how to taste it, how to dialin and measure coffee, how long it last for coffee taste to stay or leave.
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
14
14
years of professional experience
Work History
Barista
Panther Coffee
09.2019 - 05.2025
- Company Overview: Dynamic barista with a history at Panther coffee. celebrated for a top-notch customer service- voted #1 in customer satisfaction. Expert in preparation and in latte art, blending attention to detail with an exceptional team leadership.
- Dynamic barista with a history at Panther coffee. celebrated for a top-notch customer service- voted #1 in customer satisfaction.
- Expert in preparation and in latte art, blending attention to detail with an exceptional team leadership.
- Skills and inventory management and fostering a clean, welcoming environment.
- Proven ability to enchant customer service and efficiency.
- Learn about the history of coffee where it comes from and how to taste it, how to dial in and measure coffee, how long it last for coffee taste to stay or leave.
- Dynamic barista with a history at Panther coffee. celebrated for a top-notch customer service- voted #1 in customer satisfaction. Expert in preparation and in latte art, blending attention to detail with an exceptional team leadership.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Waitress supervisor
Clive's Cafe
09.2017 - 10.2018
- Company Overview: Ensure that the restaurant runs smoothly.
- Ensure that the restaurant runs smoothly.
- Management team, including the servers, the preparation staff, sometimes the kitchen and the front registered person.
- Maintain high-quality food standards.
- Development strategy for improving our customers dining experience.
- Responsible for customer complaint and trying to tell the problem as soon as possible.
- Maintain inventory and supplies and also management the work schedules.
- Ensure that the restaurant runs smoothly.
Front Desk Receptionist /Medical Records Clerk
Franco Nursing Home
Miami
02.2013 - 11.2015
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Responded to customer inquiries via phone, email, and in person.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Updated customer information in databases regularly to ensure accuracy of records.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Assisted with scheduling appointments for clients and visitors.
Medical contractor
ILS HEALTH INSURANCE FLORIDA COMMUNITY CARE
06.2011 - 07.2012
- Company Overview: Start off Humana Meals, customer service phone service two months later got voted into number one department out of seven people.
- Start off Humana Meals, customer service phone service two months later got voted into number one department out of seven people.
- I was number one work for Florida community care became a contractor deal with different Medicaid numbers for them to get paid through insurance.
- Start off Humana Meals, customer service phone service two months later got voted into number one department out of seven people.
- Coordinated with vendors to ensure timely delivery of materials needed for projects.
- Kept clients informed about progress status updates throughout the entire process.
- Ensured safety protocols were being followed at all times by employees and subcontractors on site.
Education
Honor Roll Medical Assistant Tech Certification - Medical Assistant Technician
Florida career college
Miami, FL09-2012
B.A. - Fashion merchandising
Miami International University of Art and Design
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Open and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Decision-making
- Espresso machine operation
- Safe food handling
- Excellent memory
- Inventory management
- Espresso preparation
- Latte Art
References
- Leylah Carrie, 917-498-2000, Manager of vodka sales
- Hazel, 305-725-0297, CEO in events
- Gabrielle S., 305-316-9806, Veterinarian surgical doctor
Additional Information - Hobbies
- Making natural coffee products for the body
- Commercial modeling content
- Shooting basketball
- Attending singing academy
- Loving karaoke
Timeline
Barista
Panther Coffee
09.2019 - 05.2025
Waitress supervisor
Clive's Cafe
09.2017 - 10.2018
Front Desk Receptionist /Medical Records Clerk
Franco Nursing Home
02.2013 - 11.2015
Medical contractor
ILS HEALTH INSURANCE FLORIDA COMMUNITY CARE
06.2011 - 07.2012
Honor Roll Medical Assistant Tech Certification - Medical Assistant Technician
Florida career college
B.A. - Fashion merchandising
Miami International University of Art and Design