Cassandra Taylor
Business Management
Fullerton,CA
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Business Development Manager
Autism Spectrum Interventions
12.2014 - Current
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Worked with existing customers to increase purchases of products and services.
- Developed and initiated projects, managed costs and monitored performance.
- Planned, designed and scheduled phases for large projects.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Assisted account executives with strengthening client relationships through targeted solutions.
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
Assistant Store Manager
Sears
10.2013 - 05.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained and managed associates in customer service and sales techniques.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Assisted store manager in meeting standards for customer service and quality.
Education
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
Fullerton, CA 08.2014 - 05.2016
Skills
Advanced problem solving
Business process re-engineering
Project planning and development
Procedure development
Contract Management
Agile framework
Organization and Time Management
Excellent Communication
Project lifecycle management
Operations
Prospect targeting
Goal-setting
Systems and software programs
Certification
Google Project Management Certificate
Accomplishments
- Achieved efficiency by introducing HRIS for HR tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased yearly revenue by 15% in 1 Year.
- Supervised team of 25-100 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Google Project Management Certificate
07-2022
Business Development Manager
Autism Spectrum Interventions
12.2014 - Current
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
08.2014 - 05.2016
Assistant Store Manager
Sears
10.2013 - 05.2016