Investigator
Cassandra Thomas
KBM
Rushville,IN
19
Years of experience
Supported investigations in law enforcement environments with broad experience across criminal case settings.
Worked with uniformed officers, court officials, and prosecutors to assist criminal case processing.
Handled incident reporting, emergency response, and access control in security role; used strong observation, conflict de-escalation, and accurate documentation to maintain safety; trained new officers and supported collaboration with law enforcement teams.
Work History
Track Security Officer
4 Years 6 Months- Monitored surveillance feeds and radio traffic to identify suspicious activity and coordinate rapid response.
- Patrolled gaming floor, racetrack, parking areas, and perimeter to deter theft, trespassing, and disorderly conduct.
- Assisted guests and team members with directions and conflict resolution, ensuring safe handling of disruptive situations and enhancing overall guest experience.
- Greeted guests professionally and courteously to cultivate a welcoming a welcoming atmosphere while making safety a top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers on company policies, promoting adherence to established procedures and enhancing team effectiveness.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Commercial Cleaner
12 Years 9 Months- Sanitized high-touch surfaces using approved cleaning chemicals and safe handling procedures.
- Cleaned offices, restrooms, and common areas, ensuring sanitary conditions and a welcoming environment for occupants.
- Emptied trash and recycling containers while ensuring proper waste disposal.
- Restocked soap, paper goods, and other custodial supplies across assigned areas.
- Inspected work areas for cleanliness issues, promptly addressing missed details to uphold hygiene standards.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained clean environments in diverse settings including offices, medical facilities, schools, retail spaces, and warehouses, contributing to overall safety and health.
Investigator and CC Field Officer
18 Years 10 Months- Reviewed complaints and allegations, gathered statements, records, and supporting evidence for case files.
- Spoke with witnesses and involved parties to clarify facts and record accurate findings.
- Wrote detailed investigative summaries and kept clear records for review and legal proceedings.
- Worked with law enforcement, county departments, and outside agencies to help resolve assigned cases.
- Recorded findings and prepared complete reports to support investigative outcomes.
- Completed face-to-face interviews with employers, families, neighbors, friends, and suspects, then documented findings.
- Handled sensitive case information with discretion and maintained confidentiality and integrity throughout investigations.
- Worked with legal staff to confirm timely and efficient completion of investigations.
Education
Reserve Academy Graduate 2009
High School Diploma
Skills
Supported access checks and entry screening.
Helped with emergency response during urgent incidents.
Completed incident notes and reporting.
Provided safety coverage and crowd monitoring during events.
Supported day-to-day site security duties.
Kept strong situational awareness during assignments.
Helped de-escalate tense situations.
Built positive working relationships with clients and teams.
Showed reliable attendance and follow-through.
Prepared clear
detailed written reports.
Used structured interview techniques during screenings.
Reviewed data for accuracy and relevance.
Questioned witnesses and recorded statements.
Applied interrogation methods during investigative work.
Researched social media activity for investigative leads.
Conducted witness interviews and documented responses.
Supported covert investigative assignments.
Participated in undercover investigative operations.
Tracked fugitives and helped with apprehension efforts.
Provided GPS tracking support for investigations.
Drafted reports for case documentation.
Researched information to support casework.
Managed cases and kept organized records.
Prepared affidavits for legal review.
Followed court procedures and filing requirements.
Collected evidence to support investigations.
Gathered statements from witnesses and involved parties.
Accomplishments
Crisis Intervention Team
Court Appointed Special Advocate
Reid Interview and Interrogation School Certification
Timeline
Track Security Officer
Indianapolis Horseshoe Casino and Horsetrack
04.2022 - CurrentRead More
Commercial Cleaner
KBM
01.2014 - CurrentRead More
Investigator and CC Field Officer
Shelby County Government
01.2008 - 11.2026Read More
Shelbyville PD
Reserve Academy Graduate 2009
Read More
Shelbyville Senior High School
High School Diploma
Read More