Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Thornton

Wichita,KS

Summary

Capable Transportation Coordinator facilitates complete logistical support functions. Reduces costs with transportation optimization planning while maximizing delivery promptness. Conscientious communicator prioritizes team objective achievement and surpasses benchmarks.

Overview

8
8
years of professional experience

Work History

Transportation Coordinator

Cargill
03.2021 - Current
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Tracked shipments from dispatch through delivery to verify timely arrival.
  • Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
  • Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
  • Collaborated with cross-functional teams on supply chain initiatives, ensuring seamless integration of transportation coordination efforts.

Logistics Assistant

King of Freight
01.2019 - Current
  • Coordinated insurance coverage for goods and packages
  • Tracked shipments and trucks out on deliveries
  • Planned routes for various shipments according to special events, customer needs and weather
  • Contacted existing customers to update accounts and confirm deals
  • Monitored market and negotiated rates based on trends
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes
  • Entered shipping information into the computer system and estimated freight and postal rates
  • Negotiated and arranged transport of goods with shipping or freight companies
  • Established long-term customer relationships through prompt and courteous service.

Security/Receptionist

Allied Universal
01.2018 - 01.2019
  • Helping answer phone calls
  • Confirming employees badge in and guests have a badge
  • Help coordinate meeting room schedules.

Client Support Specialist

QSI Facilities
01.2017 - 01.2018
  • Stay in close contact with contractors to meet the customer's expectations in a timely fashion
  • Update the customer with any updates or delays
  • Confirm once jobs are completed and inform the customer of completion.

Customer Service/Tech support

OfficeMax
01.2016 - 01.2017
  • Floor associate tasked with helping customers with finding products
  • Assisted at technical solutions center, helping customers with device repair.

Legal Assistant

McDowell Chartered
01.2016 - 01.2016
  • Responsible for tracking billable hours for lawyers
  • Type court documents and file with the appropriate jurisdiction and department
  • Constant client communication for information or intake purposes
  • Maintained an organized schedule for internal staff.

Quoting Agent

McGinty Machine
01.2016 - 01.2016
  • Client facing agent that priced items for suppliers
  • Researched and compiled extensive data for customers.

Education

No Degree - Business Administration

Wichita State University
05.2028

High School Diploma -

Maize South High School
Maize, KS
12.2012

Skills

  • Mastery of Microsoft Office, with advanced skills in Excel
  • Familiar with Quickbooks and some bookkeeping
  • Expertise in customer care and satisfaction
  • Route Planning
  • Transportation Scheduling
  • Logistics functions

Timeline

Transportation Coordinator

Cargill
03.2021 - Current

Logistics Assistant

King of Freight
01.2019 - Current

Security/Receptionist

Allied Universal
01.2018 - 01.2019

Client Support Specialist

QSI Facilities
01.2017 - 01.2018

Customer Service/Tech support

OfficeMax
01.2016 - 01.2017

Legal Assistant

McDowell Chartered
01.2016 - 01.2016

Quoting Agent

McGinty Machine
01.2016 - 01.2016

No Degree - Business Administration

Wichita State University

High School Diploma -

Maize South High School

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Cassandra Thornton