Cassandra Vecchitto
Estero
Summary
Results-driven professional with extensive experience at Arthrex, specializing in regulatory compliance and technical support. Proven track record in investigative analysis and documentation control, enhancing audit readiness and risk mitigation. Adept at effective communication, ensuring adherence to FDA standards while safeguarding patient safety and product integrity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technical Service Representative II
Arthrex
Naples
10.2021 - Current
- Delivered regulatory-compliant technical support to healthcare professionals, ensuring accurate documentation, adherence to FDA standards, and alignment with industry regulations.
- Conducted investigative analysis and root cause determinations on complex product issues, producing detailed reports to support FDA, compliance, and quality assurance reviews.
- Authored and maintained compliance-driven knowledge base documentation, standard operating procedures, and troubleshooting protocols to strengthen audit readiness and risk mitigation.
Documentation & Compliance Specialist Senior
Arthrex
Ave Maria
09.2017 - 10.2021
- Ensured accuracy and regulatory compliance in the generation of product labels for FDA-regulated medical devices.
- Applied strict documentation control standards to support quality assurance, patient safety, and legal traceability.
- Verified product identifiers, warnings, and usage instructions to maintain compliance with federal and international labeling laws.
- Maintained chain of custody accuracy for labeling data, safeguarding the integrity of medical device documentation.
Customer Transactions Specialist
Sam's Club
Naples
09.2016 - 09.2017
- Processed and recorded customer transactions with a high degree of accuracy, accountability, and compliance with organizational policies.
- Maintained detailed records and audit trails to ensure transparency, prevent discrepancies, and support internal control standards.
- Applied verification and due diligence practices during all exchanges to safeguard financial integrity and uphold customer trust.
Education
Bachelor of Science - Criminal Justice: Strategic Intelligence Studies
Liberty University
Lynchburg, VA10-2025
Minor - Pre-law
Liberty University
Lynchburg, VA10-2025
Associate of Arts - General Studies
Florida SouthWestern State College
Naples, FL05-2019
Skills
- Investigative analysis
- Regulatory compliance
- Documentation control
- Technical support
- Quality assurance
- Attention to detail
- Effective communication
- Risk mitigation
Accomplishments
- TAU SIGMA National Honor Society
- Omega Nu Lambda National Honor Society
- GPA 4.0
Certification
Harvardx - Contract Law: From Trust to Promise to Contract
Languages
English
Native/ Bilingual
Timeline
Technical Service Representative II
Arthrex
10.2021 - Current
Documentation & Compliance Specialist Senior
Arthrex
09.2017 - 10.2021
Customer Transactions Specialist
Sam's Club
09.2016 - 09.2017
Bachelor of Science - Criminal Justice: Strategic Intelligence Studies
Liberty University
Minor - Pre-law
Liberty University
Associate of Arts - General Studies
Florida SouthWestern State College
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