Cassandre Bellefleur
288 Crown St Brooklyn,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Caring Home Health Aide dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Friendly sales Assistant specializes in retail apparel sales. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
4
4
years of professional experience
Work History
Security, Service and Sell Ambassador
ALL CLEAR
08.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Organized documentation for new sales, warranties and service program sign-ups to provide proof of transaction.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested additional services to customers in order to meet upsell goals.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Home Health Aide
Americare Home Health Care Service
06.2020 - 01.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Sales Assistant
Rainbow Shops
06.2019 - 04.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
GED -
Kingsborough Community College of The City University of New York
Brooklyn, NYSkills
- Attentive and Observant
- Screen Personnel
- Access Control Systems
- Safety and Security
- Serve Customers
- Customer Satisfaction
- Security Screening
- Medical Reminders
- Patient Care
- Mental Health Support
- Bathing and Dressing
- Household Support
Accomplishments
- Achieved voluntary babysitting by providing care for children with accuracy and efficiency.
- Achieved cashier in my mother business by operates a cash drawer by taking orders of customers and handling store receipts and money with accuracy and efficiency.
Languages
English
Professional Working
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
Security, Service and Sell Ambassador
ALL CLEAR
08.2022 - Current
Home Health Aide
Americare Home Health Care Service
06.2020 - 01.2022
Sales Assistant
Rainbow Shops
06.2019 - 04.2020
GED -
Kingsborough Community College of The City University of New York
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