Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Cassaundra Bach

Westfield ,MA

Summary

Skilled waitress with diverse food and beverage experience with a passion for the server profession. Proficient in sequence-of-service best practices; quickly memorize menus, daily specials and restaurant schematics; and efficiently manage assigned tables within busy settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Waitress / Bartender

Maple Leaf Pub
03.2021 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Takeout girl/Shift manager

Katie's Takeout
06.2014 - 09.2021
  • In charge of all food prep
  • Direct point of sale of customer interface

Front of house

Knox Trail Inn
01.2017 - 10.2019
  • Point of sale
  • Expeditor of kitchen
  • Schematic assignments
  • Upsell of desserts and alcohol
  • Bartending experience
  • Serving

After-School Site Coordinator

Agawam Public Schools
10.2019 - 06.2021
  • Established a safe and inclusive learning environment, fostering positive relationships among students, staff, and parents.
  • Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
  • Collaborated closely with classroom teachers to align afterschool content with regular curricular goals while still providing a unique afterschool experience.
  • Increased student participation by effectively promoting the after-school program through various communication channels.

Bartender

Westfield River Brewing
05.2018 - 10.2018
  • Bartending beer only
  • Point of sale customer interface
  • Changing and cleaning beer taps regularly

Education

High School Diploma -

Southwick Regional High School
Southwick, MA
06.2018

Skills

  • Food and beverage experience
  • Sequence-of-service best practices
  • Menu memorization
  • Daily specials memorization
  • Restaurant schematics
  • Table management

References

  • Jennifer Hedges, (413) 977-8588
  • Marina Lebo, (413) 478-5898
  • Liz Stevens, (413) 222-2920

Certification

TIPS certified

CPR certified

Timeline

Waitress / Bartender

Maple Leaf Pub
03.2021 - Current

After-School Site Coordinator

Agawam Public Schools
10.2019 - 06.2021

Bartender

Westfield River Brewing
05.2018 - 10.2018

Front of house

Knox Trail Inn
01.2017 - 10.2019

Takeout girl/Shift manager

Katie's Takeout
06.2014 - 09.2021

High School Diploma -

Southwick Regional High School

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Cassaundra Bach