Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassaundra Minteer

Las Vegas,NV

Summary

A hardworking professional with background in customer service and data entry.

Overview

11
11
years of professional experience

Work History

Order Processor

Aristocrat Technologies
08.2022 - 10.2024
  • Select correct softwares, part numbers, and equipment for machines
  • Meet daily and weekly quota of orders to be done
  • Close and create quotes
  • Developed and maintained comprehensive understanding of products

Customer Care Representative

CVS Health
05.2020 - 08.2022
  • Make outbound and inbound calls per members needs
  • Assist and help members with mail order
  • Contact physician and pharmacies for prescriptions needs
  • Answer and explain general plan information.

Costumer Service Representative

Zappos.com
04.2017 - 03.2020
  • Assisted customers with questions, Interacted with customers through live chat
  • Handled emails, inbound calls, and outbound calls
  • Handled billing issues and order inquiries
  • Directed costumers as needed

Assistant Store Manager

The Children's Place
09.2015 - 03.2017
  • Collect and calculate hourly sale reads
  • Receive incoming deposits, count and deposit daily sales
  • Cash out customers
  • Receive and scan in shipments
  • Assist in making employee schedules

Accounting Clerk

Nationwide Security and Building Services
06.2013 - 08.2015
  • Select correct softwares, part numbers, and equipment for machines
  • Meet daily and weekly quota of orders to be done
  • Close and create quotes
  • Developed and maintained comprehensive understanding of products

Education

Diploma -

Liberty High School
Henderson, NV
06.2014

Associate's - Business

College of Southern Nevada
Las Vegas, NV
06.2019

Skills

  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Office
  • Answering Phones
  • Help Desk
  • Customer Service
  • Live chat
  • Typing
  • Retail Sales
  • Retail Management
  • Accounting clerk
  • Data entry
  • Attention to detail
  • Microsoft SharePoint
  • Time Management
  • Microsoft Dynamics

Timeline

Order Processor

Aristocrat Technologies
08.2022 - 10.2024

Customer Care Representative

CVS Health
05.2020 - 08.2022

Costumer Service Representative

Zappos.com
04.2017 - 03.2020

Assistant Store Manager

The Children's Place
09.2015 - 03.2017

Accounting Clerk

Nationwide Security and Building Services
06.2013 - 08.2015

Associate's - Business

College of Southern Nevada

Diploma -

Liberty High School

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Cassaundra Minteer