Cassaundra Webb
Derby
Summary
Dynamic Licensed Baccalaureate Social Worker with extensive experience at Home Health and Hospice of Kansas. Expert in care plan development and crisis intervention, successfully connecting families to vital community resources. Proven ability to facilitate advanced directives and mediate complex family discussions, ensuring patient-centered care and emotional support during challenging times.
Overview
11
11
years of professional experience
Work History
Licensed Baccalaureate Social Worker
Home Health and Hospice of Kansas
Wichita
03.2024 - Current
- Conduct in-depth assessments of the patient's and family's social, emotional, and financial needs.
- Offer emotional support and education to help patients and families navigate the emotional impact of a terminal illness.
- Develop and implement care plans and interventions.
- Connect families with community resources including Meals-on-Wheels, financial assistance, or funeral planning.
- Assist patients and families in completing advanced directives and Do Not Resuscitate orders.
- Mediate conflict between family members and facilitate difficult conversations regarding care decisions.
- Provide immediate support during acute emotional crises or changes in patient condition.
- Maintain accurate, up-to-date patient records regarding assessments and interventions.
- Participate in IDG meetings.
Social Worker
Mercy Hospital
Fort Smith
05.2020 - 06.2021
- Collaborated with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs.
- Identified and addressed barriers to discharge and recovery including financial, emotional, psychosocial, medical, and spiritual.
- Performed thorough assessments and developed appropriate discharge plans for patients.
- Provided education to patients and caregivers regarding community resources and post-acute level of care criteria, benefits, and coverage.
- Coordinated and facilitated meetings between the care team and patients/families/caregivers.
- Assisted patients and families in making difficult decisions while honoring their preferences and values.
- Participated in interdisciplinary care planning meetings.
Family Service Worker/Program Assistant
Arkansas Department of Human Services
Fort Smith
01.2018 - 05.2020
- Investigated suspected child abuse and neglect complaints by making on-site visits, secured background information, and interviewed parties involved, ensuring thorough case assessments.
- Intervened in crisis situations and arranged for safe placement, protecting children from immediate harm.
- Developed case plans to establish goals, objectives, and tasks for all parties involved, facilitated effective case management.
- Provided guidance to clients in defining their strengths, needs, interests, and courses of action.
- Documented all case work activities and developments, prepared court reports for custody hearings, and presented testimony when necessary, and supported legal proceedings.
Adult Protective Service Investigator
Arkansas Department of Human Services
Fort Smith
09.2017 - 12.2018
- Conduced investigations into allegations of physical, emotional, verbal, and sexual abuse, as well as neglect and financial exploitation.
- Evaluated the individual's needs, identified risks, and developed service plans to stabilize their environment.
- Linked clients to community resources such as emergency shelter, food, in-home care, medical services, mental health care, or legal assistance.
- Arranged for protective services such as conservatorship, guardianship, or securing legal protection against abusers.
- Provided short-term case management to reduce risk and enhance the safety of the individual.
- Engaging in discussions with the client about all aspects of their life – including money, sex, health, relationships and even terminal illness or death.
Social Services Director
The Commons of Enid
Enid
05.2015 - 06.2016
- Planned, developed, organized, implemented, evaluated, and directed the social service programs of the facility.
- Participated in discharge planning, development and implementation of social care plans.
- Completed MDS sections on resident assessments.
- Assumed the authority, responsibility, and accountability of directing the social service department.
- Reviewed departmental complaints and grievances from personnel and made written reports to the Administrator of action(s) taken.
- Implemented and maintained an ongoing quality assurance program for the social services department.
Education
Bachelor of Social Work -
Northwestern Oklahoma State University
Alva, OK05-2014
Skills
- Care plan development
- Patient assessment
- Crisis intervention
- Community resource linkage
- Advanced directive facilitation
- Discharge planning
Timeline
Licensed Baccalaureate Social Worker
Home Health and Hospice of Kansas
03.2024 - Current
Social Worker
Mercy Hospital
05.2020 - 06.2021
Family Service Worker/Program Assistant
Arkansas Department of Human Services
01.2018 - 05.2020
Adult Protective Service Investigator
Arkansas Department of Human Services
09.2017 - 12.2018
Social Services Director
The Commons of Enid
05.2015 - 06.2016
Bachelor of Social Work -
Northwestern Oklahoma State University