Cassi Pittman
Sutter Creek,CA
Summary
Reliable medical office professional offers years of experience working under pressure in a multi-physician high patient volume facility. Able to adapt to new situations and challenges. Excellent problem-solving skills, detail-oriented and able to learn new concepts quickly. Hardworking employee with customer service, multitasking and time management abilities, devoted to giving patients and all others a personable and positive experience. I am an outgoing person who enjoys being with other people.
Overview
10
10
years of professional experience
Work History
Denial/Variance Patient Representative
Sutter Healthcare
Sacramento, CA
07.2006 - 04.2016
- Collected patient payments, reconciled accounts receivable, and prepared financial reports.
- Reviewed and evaluated claims to determine if they meet the insurance criteria for reimbursement.
- Analyzed and interpreted policy language, medical records, and other relevant data to identify coverage issues.
- Developed strategies to resolve complex issues related to denials.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
- Responded to patient inquiries regarding billing or financial matters.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
Skills
- Medical Terminology
- Patient Services
- Clerical Functions
- Multiple Phone Lines
- Professional
- Clear verbal and written Communication
- Registration Services
- Experience working in a high paced multi-physician office
- Document Management
- Healthcare Claim Coding
- Knowledgeable in Microsoft Outlook, Epic, payer websites, Managed Care-RECO contracts
- Appointment and Procedure Scheduling
- Account Posting
- Attention to Detail
- Medical Billing Processing
- Past Due Account Management
- Interpersonal Communication
- Multi-Line Phone Systems
Timeline
Denial/Variance Patient Representative
Sutter Healthcare
07.2006 - 04.2016
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