CASSID KEANEY

- One-year underwriting training to obtain underwriting authority

- Shadowing Account Executives

- In-house class training regarding coverage forms and underwriting guidelines

• Collaborated with staff and developed procedures to maximize subcontractor satisfaction through more consistent communication
• Documented conversations with subcontractors to track requests, problems and solutions
• Delivered service and support to each subcontractor, paving way for future business opportunities
• Evaluated the targeted platforms of social media, including Facebook and Twitter and provided suggestions in order to improve customer engagement
• Evaluate DCG web pages and social media profiles and provide strategies to help DCG improve their online presence
• Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.

• Completed prepping, cleaning and other kitchen duties to support cooks
• Cleaned utensils, dishes and glasses for customer use
• Plated meals in appealing arrangements and placed in designated areas to deliver to patrons
• Followed recipes and customer requests to prepare high-quality, delicious meals
• Cross-trained in other kitchen positions to support the team and meet customer needs
• Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.

• Coach guests to load and unload the chairlift
• Supervise children and guests at all times during lessons
• Attend and be respectful and responsible during all line-ups and meetings
• Providing guest services and answering questions about the mountain.