Cassidi Park
Lusby,MD
Summary
Detail-oriented professional with a background in programming, computer science, and data analysis. Demonstrates strong analytical skills and attention to detail in fast-paced environments, ensuring data accuracy and supporting operational processes through quality assurance and cross-team collaboration.
Overview
4
4
years of professional experience
Work History
Data Analyst
AltaVista Strategic Partners
Baltimore, MD
06.2025 - 10.2025
- Performed detailed analysis, validation, and troubleshooting of large datasets to ensure data accuracy and operational reliability.
- Conducted quality assurance checks and identified discrepancies requiring corrective action and process improvements.
- Worked with technical teams to support system enhancements, operational testing, and issue resolution.
- Interpreted technical requirements and documentation to support reporting, data workflows, and operational processes.
- Managed multiple assignments simultaneously while meeting strict deadlines and maintaining high-quality standards.
- Documented procedures, workflows, and troubleshooting processes to improve operational efficiency and team collaboration.
- Assisted in resolving technical support requests and provided analytical support for internal business operations.
Supervisor
Barnes & Noble
11.2022 - 05.2025
- Supervised and supported daily operations for a customer-facing retail environment, ensuring adherence to company procedures and performance standards
- Led, trained, and mentored team members, providing guidance on task execution, customer service, and operational priorities
- Addressed operational issues and escalations, exercising sound judgment and decision-making under time constraints
- Maintained accountability, attention to detail, and compliance with organizational policies
- Trained employees on POS systems and operational software
Data Analyst Intern
Center for Service – Mount St. Mary’s University
01.2024 - 01.2025
- Supported testing and validation efforts by analyzing system outputs and identifying inconsistencies in operational data.
- Assisted with troubleshooting technical issues and verifying accuracy of reporting processes.
- Worked closely with senior team members to document procedures, maintain quality standards, and support operational improvements.
- Utilized analytical and problem-solving skills to investigate data discrepancies and support corrective actions.
- Helped maintain accurate records, testing documentation, and reporting materials.
IT Specialist
Mount St. Mary’s University
09.2021 - 11.2023
- Provided end-user technical support for faculty, staff, and students in a structured IT service environment
- Diagnosed and resolved hardware, software, and system access issues across campus workstations
- Logged, tracked, and managed incidents and service requests through IT ticketing systems
- Escalated complex issues to senior IT staff and collaborated across teams to ensure resolution
- Assisted with desktop configuration, account management, and system updates
- Supported users with productivity tools including Microsoft Office and collaboration platforms
- Maintained technical documentation and troubleshooting records for operational continuity
Education
Bachelor of Computer Science - Minor in Data Science
Mount St. Mary’s University
05-2025
Skills
- Technical troubleshooting and problem-solving
- Testing, inspection, and quality assurance
- Electronic and mechanical systems support
- Reading technical documentation and specifications
- SQL and database analysis
- Salesforce
- Java/JavaScript
- Data validation and reporting
- Python
- Microsoft Excel
- Docker
- Power BI
- Process improvement and documentation
- Analytical and diagnostic skills
- Cross-functional team collaboration
Projects
- Stock Market Forecasting & Analysis Application, Shiny (R), quantmod, ggplot2, ARIMA, Linear Regression, Developed an interactive stock market analysis web application using R Shiny, Implemented real-time stock data retrieval and forecasting models using ARIMA and linear regression, Created interactive visualizations and stock comparison tools for user-driven analysis, Calculated RMSE and MAE metrics to evaluate prediction model performance, Built hypothetical investment simulation features to analyze projected gains and losses
- Student Performance Dashboard, Tableau, Designed an interactive Tableau dashboard to analyze student performance datasets, Created visualizations for score trends, demographic comparisons, and performance metrics, Applied statistical analysis techniques to identify correlations and educational trends
Timeline
Data Analyst
AltaVista Strategic Partners
06.2025 - 10.2025
Data Analyst Intern
Center for Service – Mount St. Mary’s University
01.2024 - 01.2025
Supervisor
Barnes & Noble
11.2022 - 05.2025
IT Specialist
Mount St. Mary’s University
09.2021 - 11.2023
Bachelor of Computer Science - Minor in Data Science
Mount St. Mary’s University