Cassidie Craig
New Castle,IN
Summary
Continuous Improvement Supervisor at Boars Head Provisions Co, adept at implementing lean methodologies and enhancing operational efficiency. Proven track record in fostering team collaboration and training staff, resulting in reduced production downtime and improved quality. Skilled in value stream mapping and committed to customer-focused solutions.
Continuous Improvement specialist with nearly 5 years total working in the food industry. Quickly advanced from General Employee, to Team Lead, to Supervisor position in 1.5 years and directly out of high school. Experienced in fast-paced food service environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Continuous Improvement Supervisor
Boars Head Provisions Co
08.2022 - Current
- Implemented standard work procedures across departments, enhancing consistency in operations and reducing variability in output quality.
- Championed a culture of continuous improvement within the organization, fostering a focus on innovation and excellence.
- Reduced production downtime through proactive identification of bottlenecks and optimization of workflows.
- Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
- Leveraged Six Sigma methodologies to analyze process performance data, uncovering trends that informed strategic decision-making.
- Developed custom value stream mapping to monitor production efficiency.
Shift Manager
Mancino's Pizza And Grinders
06.2020 - 07.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma - Emergency Medicine
New Castle High School
New Castle05-2022
Skills
- Operations management
- Quality management systems
- Workflow optimization
- Process improvement solutions
- Reliability
- Training employees
- Customer focus
- Visual management
- Standard work
- Value stream mapping
- Team collaboration
- Staff supervision
Accomplishments
Documented, studied, and reduced number of particular defects in a specific line process through process implementation. By percentage, decreased from 11.88% of defective product to 1% defective product and saved Boar's Head an estimated $5,740.28 per year just in wasted motion.
Certification
Green Belt Certified
Timeline
Continuous Improvement Supervisor
Boars Head Provisions Co
08.2022 - Current
Shift Manager
Mancino's Pizza And Grinders
06.2020 - 07.2022
High School Diploma - Emergency Medicine
New Castle High School