Cassidy Alaniz
Rosenberg,TX
Summary
I am a Nationally Registered Certified Medical Assistant (NRCMA), and I have my AAS Degree in Health and Medical Administrative Services. I have over 6 years of working experience with adolescents, geriatrics, individuals with intellectual developmental disabilities and mental health clients, and seeking a position in the greater Houston area. Proficient in administrative and clinical work with excellent communication and active listening skills.
Overview
10
10
years of professional experience
Work History
SHIFT MANAGER
FULSHEAR TREATMENT TO TRANSITION
04.2023 - Current
- Coordinate and lead weekly team meetings to discuss goals and execution strategies focused around the creation of a healing, safe, and welcoming environment for all clients
- Responsible for onboarding and training all new mentors
- Plan and delegate daily job assignments to all mentors and master mentors
- Complete bi-monthly 1:1 meetings with employees to assist in attaining individual goals
- Administer medication to clients
- Give parent weekly updates via phone or email.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Documented client progress in confidential files.
- Monitored client progress and provided feedback to families and treatment team members.
- Facilitated support groups for clients to discuss issues related to mental health.
- Administered psychological tests and assessments to determine client needs.
MASTER MENTOR
FULSHEAR TREATMENT TO TRANSITION
05.2022 - 04.2023
- Direct interaction with all clients which aided in assistance with treatment plan objectives
- Excelled in dealing with clients challenged with depression, anxiety, trauma, and aggressive behaviors
- Effectively assisted counselors and behavior therapists with client assessments and treatment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
MENTOR
FULSHEAR TREATMENT TO TRANSITION
09.2021 - 05.2022
- Trained under experienced master mentors to properly learn how to perform daily duties of expediting clients through treatment regimens
- Immediately excelled in connecting with clients be established proper personal rapport and trust in group and one on one settings
- Established myself as a team player and showed willingness to advance by working long hours and volunteering for overtime opportunities.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
STORE MANAGER
MILAM STREET COFFEE AND MORE
09.2019 - 10.2021
- Managed inventory levels for store including ordering, stocking, and ensuring proper supply, and staying within purchasing budget
- Set up daily drawers, verified totals and prepared cash deposits.
- Administered payroll and maintained employee records.
- Implemented loss prevention program to aid in preventing theft
- Created monthly calendar highlighting store events and help promote via social media.
- Recruited, hired and trained baristas to handle workload with quality service.
- Covered business demands with well-organized schedule and delegation of assignments to coffee shop staff.
PATIENT CARE TECHNICIAN
WHARTON DIALYSIS CARE
12.2020 - 09.2021
- Performed and recorded patient observations (vital signs- BP, pulse, respiration, weight, etc.)
- Obtain blood samples/cultures specimens and prepare for shipment
- Performed venipuncture of dialysis access using aseptic technique
- Calculated and adjusted fluid removal rates of patients per protocol and prescription
- Administered heparin and saline to patients as needed
- Performed sterile dressing changes of catheter site
- Collaborated with RN in identifying and meeting patients education goals.
DIRECT SUPPORT PROFESSIONAL
RICHMOND STATE SUPPORTED LIVING CENTER
09.2018 - 11.2019
- Responsible for routine emergency care and treatment for individuals with intellectual developmental disabilities
- Effectively managed critical crisis situations, maintained clients feeding programs while reporting conditions and behaviors to superiors
- Interacted with individuals therapeutically and participated in individualized training and active treatment programs
- Accurately documented individual behaviors throughout clients daily schedules which included routines in home activities.
REGISTERED BEHAVIOR TECHNICIAN
TEXANA CHILDREN CENTER FOR AUTISM
11.2016 - 09.2018
- Worked as part of treatment team within the intellectual developmental disabilities specialized service department
- Provide direct one on one and small group training using aba procedures for individuals with autism who displayed aggression, non-compliant, and self-injurious behaviors
- Assisted with preference assessments, functional analysis and conducted direct observations.
LIFE ENGAGEMENT SPECIALIST
AUTUMN LEAVES ALZHEIMERS CENTER
01.2016 - 12.2016
- Responsible for creating an atmosphere for residents, family, staff, and visitors that was welcoming, stimulating, nurturing, and engaging through various creative activities
- Performed basic clerical duties such as answering phones, general bookkeeping, filing, and organizing office activities
- Assisted in coordinating seasonal and annual community events for residents
- Created monthly newsletter.
TELLER
WELLS FARGO
12.2014 - 03.2016
- Ensured customer satisfaction with patience and a positive attitude
- Processed money orders, cashiers checks, withdrawals, payments, and deposits
- Handled ATM processing, safe deposit drops, bonds, foreign currency exchange, and night drop deposits.
Education
Associate of Applied Science - Health And Medical Administrative Services
The College of Health Care Professions
Houston, TX05.2024
Nationally Registered Certified Medical Assistant (NRCMA) -
The College of Health Care Professions
Houston, TX07.2023
High School Diploma -
B. F. Terry High School
Rosenberg, TX05.2013
Skills
- Staff Development
- Safety Compliance
- Team Development
- Schedule oversight
- Budgeting knowledge
- Staff Training and Onboarding
- Punctual and Reliable
- Delegating Work
- Decision-Making
Timeline
SHIFT MANAGER
FULSHEAR TREATMENT TO TRANSITION
04.2023 - Current
MASTER MENTOR
FULSHEAR TREATMENT TO TRANSITION
05.2022 - 04.2023
MENTOR
FULSHEAR TREATMENT TO TRANSITION
09.2021 - 05.2022
PATIENT CARE TECHNICIAN
WHARTON DIALYSIS CARE
12.2020 - 09.2021
STORE MANAGER
MILAM STREET COFFEE AND MORE
09.2019 - 10.2021
DIRECT SUPPORT PROFESSIONAL
RICHMOND STATE SUPPORTED LIVING CENTER
09.2018 - 11.2019
REGISTERED BEHAVIOR TECHNICIAN
TEXANA CHILDREN CENTER FOR AUTISM
11.2016 - 09.2018
LIFE ENGAGEMENT SPECIALIST
AUTUMN LEAVES ALZHEIMERS CENTER
01.2016 - 12.2016
TELLER
WELLS FARGO
12.2014 - 03.2016
Associate of Applied Science - Health And Medical Administrative Services
The College of Health Care Professions
Nationally Registered Certified Medical Assistant (NRCMA) -
The College of Health Care Professions
High School Diploma -
B. F. Terry High School
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