Dynamic sales professional with a proven track record at Finnegan Chrysler Jeep Dodge, excelling in negotiation management. Recognized for consistently exceeding sales targets and enhancing customer satisfaction through tailored solutions. Fluent in Spanish, I leverage time to build strong client relationships and drive referral business.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Repipe Specialists
04.2024 - Current
Met with customers at their residence to discuss and ascertain needs, tailor solutions and close deals.
Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Negotiated prices, terms of sales and service agreements.
Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Awarded Performer of the Month October 2024 amongst all reps in the nation.
Automotive Sales Manager
Finnegan Chrysler Jeep Dodge
03.2023 - 03.2024
Established and cultivated solid business relationships with new or existing customers.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Assisted upper management in establishing monthly goals, setting realistic sales targets, and monitoring progress toward financial objectives.
Automotive Finance Manager
Finnegan Chrysler Jeep Dodge
05.2022 - 03.2024
Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Negotiated loan terms and conditions with customers to secure best deal.
Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
Sales Floor Manager
Finnegan Chrysler Jeep Dodge
04.2021 - 04.2022
Developed high-performing sales teams through regular coaching, mentoring, and performance reviews.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Trained and supported sales force with closing deals.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and meet sales goals.
Assisted customers with product selection through carefully curated questions.
Overcame objections and closed sales while following company policies.
Developed strong and lasting rapport to improve customer service and retain valued clients.
Internet Sales Consultant
Finnegan Chrysler Jeep Dodge
04.2019 - 03.2021
Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
Streamlined communication with clients by utilizing CRM software to track interactions and maintain detailed records.
Negotiated contracts with clients, securing mutually beneficial terms while maximizing profitability for the company.
Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
Participated in regular training sessions to continuously improve product knowledge and stay updated on new offerings from the company.
Automotive Sales Consultant
Autonation Chrysler Dodge Jeep Ram
01.2017 - 03.2019
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Responded to customer enquiries via telephone and email.
Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Developed strong relationships with customers for repeat business and referrals.
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Police Officer
Richmond Police Department
01.2016 - 12.2016
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Assembly Team Member
Universal Rectifiers
08.2009 - 12.2015
Conducted regular quality checks on assembled components, identifying issues early on to minimize potential delays or defects.
Assisted in training new team members, sharing knowledge of best practices and ensuring optimal performance from all members.
Utilized various hand tools, power tools, and machinery effectively during the assembly process, adhering to standard operating procedures consistently.
Maintained a clean and organized workspace, contributing to overall team productivity and safety.
Collaborated with team members to promptly complete tasks and maintain consistent workflows.
Clinical Research Coordinator at Pennsylvania Cancer Specialists&Research InstituteClinical Research Coordinator at Pennsylvania Cancer Specialists&Research Institute
Special Education Department Chair at Lamar Consolidated Independent School DistrictSpecial Education Department Chair at Lamar Consolidated Independent School District