Cassidy Arena
Jacksonville,FL
Summary
Experienced collaborator experienced in meeting needs, improving processes and exceeding requirements
in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Legal Intern
Jacksonville Area Legal Aid
Jacksonville , Florida
08.2024 - Current
- Drafted memoranda, pleadings, motions, briefs, and other legal documents.
- Researched case law and conducted legal research using various resources.
- Reviewed legal documents and provided summaries of their contents.
Event Coordinator & Server
O-Ku Jacksonville Beach
Jacksonville Beach , FL
02.2022 - Current
- Performed event coordination for large parties, up to 250 guests.
- Managed administrative logistics of event planning, event booking, and event promotions.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures on over 50 events yearly.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Assisted in training new servers.
Stock Plan Associate
Fidelity Investments
Jacksonville , FL
05.2021 - 10.2021
- Provided information on employer-based stock plans to employees for 150+ companies.
- Aided employee participants with selling their stocks and enrolling in company stock purchase plans.
- Complied with established internal controls and policies.
Customer Relationship Advocate
Fidelity Investments
Jacksonville , FL
05.2020 - 05.2021
- Reviewed customer account information to determine current issues and potential solutions.
- Answered 60+ inbound calls per day and directed to individuals or departments.
- Managed order process for new and existing customers.
Server
Chophouse Thirteen
Jacksonville , FL
12.2019 - 02.2021
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Ruth's Chris Steakhouse
Jacksonville , FL
04.2017 - 12.2019
- Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Bachelor of Arts - Political Science And Psychology
University of North Florida
Jacksonville, FL12-2024
Skills
- Outgoing personality
- Attention to detail
- Reliable and punctual
- Excellent communication skills
- Contract negotiations and administration
- Special events planning
Certification
Series 7
Series 63
Securities Industry Essentials
Timeline
Legal Intern
Jacksonville Area Legal Aid
08.2024 - Current
Event Coordinator & Server
O-Ku Jacksonville Beach
02.2022 - Current
Stock Plan Associate
Fidelity Investments
05.2021 - 10.2021
Customer Relationship Advocate
Fidelity Investments
05.2020 - 05.2021
Server
Chophouse Thirteen
12.2019 - 02.2021
Server
Ruth's Chris Steakhouse
04.2017 - 12.2019
Bachelor of Arts - Political Science And Psychology
University of North Florida
Series 7
Series 63
Securities Industry Essentials
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