Savannah Sidhu
Daleville,VA
Summary
Dynamic and dedicated professional with extensive experience in customer service. Proven ability to train teams and resolve issues effectively, showcasing strong problem-solving skills, and attention to detail. Highly reliable and adept at multitasking, consistently delivering exceptional guest experiences, and fostering loyalty. Operates well in both individual and team capacities, leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven, with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Suttell and Hammer
Everett, Washington
01.2025 - 06.2025
- Coordinated communication between attorneys, clients, and external parties effectively.
- Managed collections for overdue accounts through effective communication strategies.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Adhered to all applicable laws, regulations, and company policies.
- Drafted correspondence to customers regarding overdue accounts and payment arrangements.
Bartender/Server
The Oxford Saloon
Snohomish, Washington
12.2022 - 02.2025
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Utilized problem solving skills to resolve customer complaints in a courteous prompt manner, contacting supervisor immediately for assistance with escalated issues.
- Trained and mentored new team members in proper bar operations.
- Attended regular training sessions designed to improve product knowledge and increase efficiency.
Server
Echo Falls Country Club
Snohomish, WA
11.2022 - 12.2023
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
Server
The Keg Steakhouse + Bar
Lynnwood, WA
01.2021 - 12.2022
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed opening and closing checklists to facilitate smooth operations.
- Processed payments and completed register transactions accurately.
- Exercised focus and concentration to keep track of numerous tasks at once.
Nanny
Stephanie Berryhill
Shoreline, WA
12.2017 - 08.2022
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
- Showed excellent organizational abilities when planning activities, preparing meals, and maintaining the house.
- Utilized problem-solving skills to manage challenging situations that arose while caring for children.
Server
Firewater Events
Lake Stevens, WA
12.2020 - 01.2022
- Assisted with training new wait staff members to ensure proper procedures were followed at all times.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
Barista
Steamers Espresso
Everett, WA
06.2018 - 12.2020
- Maintained highest standards of conduct and service to support company reputation.
- Operated cash register, collected payments and provided accurate change.
- Greeted guests with pleasant smile and superior customer service.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
Education
Associate of Arts -
Everett Community College
Everett06.2021
Skills
- Customer service
- Highly reliable
- Memory retention
- Clear and effective communication
- Team training and development
- Fast learner
- Attention to detail
- Multitasking Abilities
- Teamwork and professionalism
- Problem-solving abilities
- Time management abilities
- Outgoing personality
- Team player attitude
Timeline
Legal Assistant
Suttell and Hammer
01.2025 - 06.2025
Bartender/Server
The Oxford Saloon
12.2022 - 02.2025
Server
Echo Falls Country Club
11.2022 - 12.2023
Server
The Keg Steakhouse + Bar
01.2021 - 12.2022
Server
Firewater Events
12.2020 - 01.2022
Barista
Steamers Espresso
06.2018 - 12.2020
Nanny
Stephanie Berryhill
12.2017 - 08.2022
Associate of Arts -
Everett Community College
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