Taylor Phillips
Lake City
Summary
Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Legal Assistant
Thomas, Holladay & Claiborne
Lake City
11.2022 - Current
- Drafted legal documents and correspondence for attorneys and clients.
- Organized case files and maintained accurate records for ongoing cases.
- Conducted legal research to support case preparation and strategy development.
- Communicated with clients regarding case updates and document requests.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
- Scanned physical documents into electronic format for storage in a secure database system.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Greeted clients upon arrival at office and provided assistance as needed.
- Updated databases with new information received from attorneys or clients.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Ensured that all paperwork was properly filed according to established procedures.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Participated in client interviews, observed questioning process and documented information.
- Generated reports summarizing case progress for internal use.
- Maintained inventory levels of office supplies necessary for day-to-day operations.
- Compiled financial records related to specific cases.
- Organized legal documents in company filing systems and databases.
Food Service Assistant
School district of Columbia County FL
Lake City
11.2021 - 11.2022
- Prepared and served nutritious meals to students daily.
- Maintained cleanliness and sanitation of kitchen and dining areas.
- Assisted in menu planning and food inventory management.
- Collaborated with staff to ensure efficient meal service operations.
- Operated kitchen equipment safely and effectively during food preparation.
- Monitored food quality and freshness before serving to students.
- Communicated with students about dietary needs and preferences effectively.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
- Carried out general maintenance tasks such as sweeping and mopping floors.
- Assisted in the preparation of food items according to recipes and menus.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Kept customer and food preparation areas clean and well-organized.
- Labeled containers with date of preparation to ensure proper rotation of stock.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Organized kitchen equipment for storage or cleaning purposes.
- Operated dishwashers to wash dishes and other cooking utensils.
- Prepared salads and cold foods such as sandwiches or wraps.
- Measured ingredients necessary for specific food items being prepared.
- Stocked shelves with items such as condiments, napkins, paper plates, cups, and other supplies.
- Stocked shelves with merchandise in an organized manner.
- Ensured that all dishes were presented attractively prior to serving.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
- Performed variety of duties related to food service.
- Set up, restocked and cleaned dining areas.
- Maintained order and cleanliness of work areas to conform with health codes.
Sales Associate
Shoe Show Inc
Lake City
02.2020 - 11.2020
- Assisted customers with product selections and provided personalized recommendations.
- Maintained product displays and ensured merchandise was well-stocked and organized.
- Operated point-of-sale system for accurate transaction processing and cash handling.
- Engaged with customers to address inquiries and resolve issues promptly.
- Participated in promotional events to enhance customer engagement and sales opportunities.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
Data Entry Specialist
HAECO Americas
Lake City
07.2019 - 09.2019
- Reviewed documents for completeness and ensured compliance with company standards.
- Collaborated with team members to resolve discrepancies in data entries.
- Processed incoming and outgoing paperwork efficiently to support operations.
- Supported various departments by providing timely and accurate information retrieval.
- Entered large volumes of data quickly with a high degree of accuracy.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
- Inputted data into computer system to ensure accuracy and completeness of records.
- Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases.
- Identified errors in the data entry process and corrected them promptly.
- Maintained client confidence by keeping information confidential.
- Resolved problems related to incorrect or incomplete data entries.
- Identified, corrected, and reported data entry errors.
- Documented data entry completions in corresponding logbooks.
Sales Associate
Rue21
Lake City
03.2013 - 12.2013
- Assisted customers with product selections and provided personalized recommendations.
- Maintained product displays and ensured merchandise was well-stocked and organized.
- Operated point-of-sale system for accurate transaction processing and cash handling.
- Collaborated with team members to create a welcoming store environment.
- Engaged with customers to address inquiries and resolve issues promptly.
- Participated in promotional events to enhance customer engagement and sales opportunities.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
PCA/PCT
Florida Gateway College
Lake City, FL 08.2014 - 01.2015
GED
Lake City, FloridaLicensed Cosmetologist - Cosmetology
Florida Gateway College
Lake City, FLSkills
- Record keeping
- Document proofreading
- Legal research
- Case file management
- Client confidentiality
- Time management
- Customer communication
- Data entry accuracy
- Attention to detail
- Effective communication
- Team collaboration
- Client relationship management
- Scheduling/Planning
- Calendar management
- Notary public
- File organization
- MS office proficient
- Client billing
- Administrative support
- Exceptional telephone etiquette
- Microsoft office
- Confidentiality
- Proofreading
- Organizational efficiency
- Customer engagement
- Point-of-sale operation
- Product knowledge
- Organizational skills
- Money handling
- Exceptional customer service
- Customer service
- Positive and professional
- Teamwork and collaboration
- Friendly and outgoing
- Product sales
- Retail merchandising expertise
- Upselling and cross selling
Certification
- Licensed Cosmetologist
- Phlebotomy Certification
- EKG/ECG Certification
Accomplishments
- Made the president's list while in college for maintaining a 4.0 GPA
References
References available upon request.
Timeline
Legal Assistant
Thomas, Holladay & Claiborne
11.2022 - Current
Food Service Assistant
School district of Columbia County FL
11.2021 - 11.2022
Sales Associate
Shoe Show Inc
02.2020 - 11.2020
Data Entry Specialist
HAECO Americas
07.2019 - 09.2019
PCA/PCT
Florida Gateway College
08.2014 - 01.2015
Sales Associate
Rue21
03.2013 - 12.2013
GED
Licensed Cosmetologist - Cosmetology
Florida Gateway College