Cassidy Clark
Surprise,AZ
Summary
Bilingual professional with a proven track record in coaching, leveraging 4+ years of experience to develop and inspire individuals. A collegiate athlete and recipient of numerous scholarships, I bring a unique blend of leadership, teamwork, and resilience. Additionally, my accomplishments extend to the literary realm, having authored and self-published works that reflect my commitment to effective communication and creativity.
Overview
3
3
years of professional experience
Work History
Gameday Operations
Ottawa University
09.2023 - Current
- Prioritized tasks and carefully managed time to consistently meet designated time requirements.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Team Manager
Ottawa University
08.2023 - Current
- Maintained positive inter-team relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry team members.
- Opened and closed locations on and off campus and monitored equipment to uphold successful operations strategies and maximize security of comfort and success.
- Assisted in organizing and overseeing assignments to drive team excellence.
- Formulated and communicated new ideas and suggestions that improved overall operation for team and coaches.
Recreational Lead
City Of Oakland Parks And Recreation
05.2023 - 08.2023
- Scheduled events in recreation facilities and monitored facility conditions.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Kept athletic and games equipment organized and maintained.
- Established team rosters, scheduled tournaments and enforced rules and regulations of recreation and athletic programs.
- Trained staff members on conducting events and following safety procedures.
- Researched, planned and organized mentally stimulating activities for individuals between ages of 5 and 15.
Recreational Aide
City Of Oakland Parks And Recreation
05.2021 - 08.2022
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Discussed safety and maintenance concerns with supervisor for remediation.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Education
Sports Leadership
Ottawa University
Surprise, AZ12.2024
High School Diploma -
El Cerrito High School
El Cerrito, CA06.2021
Skills
- Self-Published Author
- Verbal Communication
- Written Communication
- Attention to Detail
- Organizational Skills
- Time Management
- Goal Setting
- Mental Toughness
- Leadership Development
- First Aid Certification
- Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Gameday Operations
Ottawa University
09.2023 - Current
Team Manager
Ottawa University
08.2023 - Current
Recreational Lead
City Of Oakland Parks And Recreation
05.2023 - 08.2023
Recreational Aide
City Of Oakland Parks And Recreation
05.2021 - 08.2022
Sports Leadership
Ottawa University
High School Diploma -
El Cerrito High School
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