CASSIDY CLARKE
Washington,North Carolina
Summary
Experienced customer-focused professional with a strong record of surpassing customer expectations. Exceptional communication skills, adept at quickly building rapport. Seeking a full-time position that presents professional challenges, leveraging strong interpersonal, time management, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Plumbing Quotations Coordinator
Ferguson Enterprises LLC
07.2023 - Current
- Adapt quickly to new technologies and programming languages, enhancing overall team productivity.
- Continuously update skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
- Review and understand plans and specifications to assure material quoted aligns with project requirements
- Develop competitive quotations according to local market strategy
- Maintain profitable margins by using preferred sourcing methods
- Engage with vendors to negotiate and acquire pricing in a timely manner
- Establish positive relationships with internal and external customers to receive accurate follow-up details
CSC Representative II
Ferguson Enterprises LLC
10.2020 - 07.2023
- Effectively communicate with branch associates and manufacturers to complete projects in timely manner
- Correctly annotate spec/OM documents for branch associates and customers
- Used job-related software to create projects under development
- Develop cross-functional skills and use time efficiently to work on projects
- Complete all pre-assigned and self-assigned learning/training modules in workday.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
Bartender/ Server
Grub Brothers Eatery & Little Brown Jug
06.2020 - 10.2020
- Memorized menu to help diners make informed meal choices
- Exercised focus and concentration to keep track of tables and remember orders
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assisted with training of new staff members
- Monitored food and beverage levels to satisfy customer needs
- Prepared and served food and beverages to customers.
Server Manager
WINGERS Restaurant
07.2017 - 07.2018
- Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime
- Informed patrons of establishment specialties and features to boost sales
- Managed restaurant closing duties by restocking items and reconciling cash drawers
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
- Memorized menu to help diners make informed meal choices
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Impress Consulant
OfficeMax
09.2017 - 01.2018
- Maintained clean and safe work environment by completing housekeeping assignments
- Controlled workflow scheduling or job tracking, using computer database software
- Sorted, assembled, and proofed completed work
- Read job orders to determine type of work, quantities required, and materials needed
- Loaded machines with blank paper or film
- Met deadlines while maintaining high-quality deliverables
- Operated high speed business photocopiers, scanners, folding, and inserting machines, and binder machines.
Education
Associate In Sciences - Early Childhood Education
Post University
Waterbury, CTSkills
1 Apple Platforms
2 BidTracer
3 Creative Thinking
4 Critical Thinking
5 Customer Service
6 Decision Making
7 Document Management
8 Effective Communications
9 Microsoft Office
10 Monetary Transactions
11 Problem Solving
12 Task Prioritization
13 Time Management
Timeline
Plumbing Quotations Coordinator
Ferguson Enterprises LLC
07.2023 - Current
CSC Representative II
Ferguson Enterprises LLC
10.2020 - 07.2023
Bartender/ Server
Grub Brothers Eatery & Little Brown Jug
06.2020 - 10.2020
Impress Consulant
OfficeMax
09.2017 - 01.2018
Server Manager
WINGERS Restaurant
07.2017 - 07.2018
Associate In Sciences - Early Childhood Education
Post University
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