Cassidy Cook
Carbondale,CO
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Enrollment Program Assistant
Institute For Shipboard Education, Semester At Sea
11.2023 - Current
- Created and updated records and files to maintain document compliance.
- Prepared clearly written and formatted documents and reports.
- Conducted research and analyzed data to inform program decisions.
- Congratulated newly admitted voyagers and assisted in the application/acceptance process.
- Coordinated and communicated with external stakeholders to support program objectives.
Global Ambassador
Institute For Shipboard Education, Semester At Sea
06.2023 - Current
- Worked independently and in cross-functional team environment and displayed self-motivation to complete tasks beyond specific directions.
- Communicated productively with parents, students and other school representatives and officials.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered questions from prospective students via emails, text messages, and/or phone calls.
- Coordinated campus events independently or with my Regional Director (RD).
- Assisted with miscellaneous projects through Semester at Sea Home Office.
Volunteer
Big Brothers Big Sisters Of America
01.2021 - Current
- Served as positive role model, promoting healthy interpersonal behaviors for 7 year-old Ayrton.
- Assisted with homework assignments, providing support and mentoring.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Marketing and Public Relations Intern
The Tara Building
06.2024 - 08.2024
- Enhanced social media presence through consistent posting and engagement with followers.
- Effectively communicated brand messages to diverse audiences through various channels, including newsletters, blog posts, and social media updates.
- Coordinated logistics for meetings and conferences, ensuring smooth event operations from start to finish.
- Assisted in the planning and execution of successful PR events, resulting in increased media coverage.
- Provided excellent customer service when representing the company events and responding to inquiries on social media platforms.
- Identified opportunities for partnership or sponsorship deals that aligned with the company''s values and objectives.
Outdoor Education Leader
Bucknell Outdoor Education Leadership Program
09.2023 - 06.2024
- Planned and lead student-run outdoor trips.
- Engaged participants in recreational activities and team-building exercises.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Tracked program spending, enrollments and attendance to produce monthly reports for program director.
- Developed positive and productive relationships with students and staff.
- Provided technical assistance to site leader to help coordinate diverse projects.
Server
The Homestead Bar And Grill
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Volunteer
Project Finding Calcutta
11.2022 - 12.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Coordinated services for emergency housing, job and food assistance.
- Helped social workers build, coordinate and lead programs supporting individuals with housing and health concerns.
- Checked daily on vulnerable residents, offering companionship, and handling individual needs.
- Prepared nutritious snacks and meals for program participants.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
Education
Bachelor of Arts - Global Affairs
University of Notre Dame
South Bend, IN06.2027
Bachelor of Arts - International Relations
Bucknell University
Lewisburg, PABachelor of Arts - Global Studies
Semester At Sea
MV World Odyssey 04.2023
High School Diploma -
Deerfield Academy
Deerfield, MA06.2022
Skills
- Trilingual Communication
- Energetic and Enthusiastic
- Customer Assistance
- Following Directions
- Social Media Content Creation
- Application and Software Proficiency
- Time Management
- Team Collaboration
- Attention to Detail
- Punctuality and Work Ethic
Accomplishments
- Dean's List, Bucknell University, Fall 2023, Spring 2024
- Dean's List, Semester at Sea, Spring 2023
- Honor Roll, Deerfield Academy, Fall 2020, Winter 2020, Fall 2021, Winter 2021, Spring 2022
Languages
Chinese (Mandarin)
Spanish
Timeline
Marketing and Public Relations Intern
The Tara Building
06.2024 - 08.2024
Enrollment Program Assistant
Institute For Shipboard Education, Semester At Sea
11.2023 - Current
Outdoor Education Leader
Bucknell Outdoor Education Leadership Program
09.2023 - 06.2024
Global Ambassador
Institute For Shipboard Education, Semester At Sea
06.2023 - Current
Server
The Homestead Bar And Grill
05.2023 - 08.2023
Volunteer
Project Finding Calcutta
11.2022 - 12.2022
Volunteer
Big Brothers Big Sisters Of America
01.2021 - Current
Bachelor of Arts - Global Affairs
University of Notre Dame
Bachelor of Arts - International Relations
Bucknell University
Bachelor of Arts - Global Studies
Semester At Sea
High School Diploma -
Deerfield Academy
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