Cassidy Cortez
CFAN
San Marcos,TX
2
Languages
12
years of professional experience
Results-driven professional with experience in operations coordination, team leadership, and process improvement. Proven ability to optimize workflows, enhance customer satisfaction, and foster collaboration across teams. Committed to maintaining high standards of safety, quality, and operational excellence while delivering efficient, results-oriented solutions.
Work History
Area Coordinator
2 Years 1 Month- Oversaw coordination of materials, production priorities, and cross-department communication to ensure efficient manufacturing operations.
- Championed workplace safety by ensuring adherence to safety procedures and proactively addressing potential hazards.
- Managed administrative operations by generating daily reports, updating training materials, and coordinating internal communications.
- Trained, mentored, and onboarded new hires, ensuring compliance with safety standards, operational procedures, and quality expectations.
Shift Leader
6 Months- Trained and mentored new staff on service standards and operational procedures.
- Resolved customer complaints promptly, maintaining high satisfaction levels and fostering loyalty.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Warehouse Associate
8 Years 9 Months- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
Studied - Applied Mathematics
Skills
Team management
Problem-solving
Customer satisfaction
Multitasking
Safety compliance
Adaptability
Computer literacy
Reliability
Public speaking
Excellent communication
Phone and email etiquette
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Area Coordinator
CFAN
07.2024 - CurrentRead More
Shift Leader
Mochas & Javas
06.2023 - 12.2023Read More
Warehouse Associate
HEB Warehouse
09.2014 - 06.2023Read More
Texas State University
Studied from Applied Mathematics
Read More