Cassidy Crump
Homewood,IL
Summary
Dedicated animal care professional with hands on experience at Midwest Animal Hospital, specializing in behavior analysis, customer service, and pet wellness. Proficient in administering vaccinations, ensuring a compassionate and efficient environment for both pets and owners. Experienced leader with a strong background in team management and operational coordination, gained from a previous role as a shift manager at Cold Stone. Adept at conflict resolution, time management, and process improvement, with a proven ability to enhance team performance, uphold company policies, and adapt to evolving needs. Known for fostering collaboration and delivering consistent, high quality results.
Overview
4
4
years of professional experience
Work History
Animal Care Attendant
Midwest Animal Hospital
09.2022 - Current
As an animal care attendant, I am responsible for the daily care, feeding, and exercise of all boarding and hospitalized pets. I help veterinary technicians distribute medication to pets that need it as well.
Shift Management
Cold Stone Creamery
04.2021 - 08.2022
As a shift manager at Cold Stone, I was responsible for making sure everyone on my shift was working efficiently. I was also responsible for talking to customers if they had any questions or problems that occurred while being serviced.
Education
Psychology
North Carolina A&T State University
Greensboro, NC05-2027
Skills
Animal Care & Customer Service:
- Pet handling and behavior assessment
- Vaccination procedures and preventive care
- Client communication and education
- Compassionate and efficient pet care
Leadership & Operations:
- Team management and staff training
- Conflict resolution and problem-solving
- Time management and multitasking
- Process improvement and policy adherence
Timeline
Animal Care Attendant
Midwest Animal Hospital
09.2022 - Current
Shift Management
Cold Stone Creamery
04.2021 - 08.2022
Psychology
North Carolina A&T State University
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