Dynamic contributor recognized for exceptional professionalism and commitment to success through teamwork.
Overview
12
12
years of professional experience
Work History
Litigation Paralegal
Mallard Perez PLLC
03.2021 - Current
Drafted, reviewed, and filed legal documents to ensure compliance with court requirements.
Managed case files and maintained accurate records for multiple ongoing litigations.
Collaborated with attorneys to prepare for depositions and trial proceedings, enhancing case presentation.
Coordinated communication between clients, witnesses, and expert consultants to facilitate information flow.
Assisted in discovery processes by organizing evidence and summarizing findings for attorney review.
Trained junior staff on best practices in litigation support and document management procedures.
Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
Reservation Sales Agent
Grand Pacific Resorts Inc.
03.2017 - 02.2020
Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Maintained awareness of types of rooms available in different resort locations.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Leasing Consultant
FPI Management
02.2013 - 11.2016
Carefully screened applicants for tenancy.
Completed final move-out walk-throughs for tenants.
Introduced and monitored effective lease renewal programs.
Analyzed and evaluated monthly and quarterly financial statements.
Verified that all customer complaints were handled promptly and appropriately.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.